Your Satisfaction is Our Main Priority
K & M Maintenance is a reputable local gas engineering company based in Preston, with over 15 years of experience in the heating industry. We have built a strong reputation amongst homeowners and commercial organizations alike, thanks to our expertise in installing and repairing a wide range of boiler brands, including Worcester Bosch, Vaillant, Baxi, Ideal, Potterton, Glow-worm, and Vokera, amongst others.
Our team is composed of highly qualified and experienced engineers who are committed to delivering quality workmanship in a clean, practical, and professional manner. We are available 24/7, providing emergency boiler repairs and central heating system upgrades, attending to over 18,000 gas installations and repairs annually.
Our Services
At K & M Maintenance, we specialize in providing a comprehensive range of boiler services, including installation, repair, and servicing. We understand the importance of having a reliable and efficient heating system, especially during the colder months, and we strive to deliver excellent service to ensure that our clients' needs are met.
Our boiler installation services cover a wide range of boiler types, including combination, system, and regular boilers. We work with both domestic and commercial clients, providing customized solutions tailored to their specific needs. Our engineers are experienced in working with various boiler brands, ensuring that the installation is done correctly and efficiently.
Boiler repairs are an essential part of our business, and we take pride in our ability to diagnose and fix boiler problems promptly. Our engineers are equipped with the latest tools and technology to ensure that the repair is done correctly the first time. We understand the inconvenience of having a broken boiler, and we strive to provide quick and efficient service to minimize downtime.
Boiler servicing is crucial in maintaining the efficiency and longevity of your heating system. Our servicing packages are designed to ensure that your boiler is running at its optimal level, reducing the risk of breakdowns and extending the lifespan of your boiler. Our servicing includes a comprehensive check of all boiler components, cleaning, and adjustments as necessary.
In addition to our boiler services, we also offer EV charging installation and electrical services. Our team of electricians is qualified and experienced in installing and maintaining EV charging stations, ensuring that they are safe and efficient. We also offer a range of electrical services, including installation, repair, and maintenance, ensuring that your electrical system is running smoothly.
Our Coverage
Our engineers are situated all over the North West, enabling us to provide a prompt local service to our customers 24/7. We cover a wide area, including The Lake District, Carlisle, Barrow in Furness, Kendal, Morecambe, Lancaster, Blackpool & The Fylde, Preston, Southport, Blackburn, Accrington, Burnley, and surrounding areas.
Poor Experiences with AXA Home Emergency
Many customers have expressed disappointment and frustration with AXA Home Emergency, citing poor customer service, delayed or cancelled appointments, and ineffective solutions to their home emergency issues.
Lack of Urgency and Unreliability
Several reviewers reported that AXA Home Emergency failed to provide timely solutions to their emergency issues, leaving them without heating, hot water, or other essential services for extended periods. Some engineers failed to show up or cancelled appointments at the last minute, causing further distress to customers.
Incompetent Engineers and Misdiagnosis
Some customers reported that the engineers sent by AXA Home Emergency lacked the necessary skills or expertise to diagnose and fix the problems. In some cases, engineers misdiagnosed the issues, resulting in further delays and inconvenience.
Poor Communication and Unhelpful Staff
Many reviewers reported poor communication and unhelpful staff at AXA Home Emergency. Some customers were left in the dark about the status of their repairs, while others were met with rude or uncooperative staff when they tried to inquire about their issues.
Rare Positive Experiences
A few reviewers reported positive experiences with AXA Home Emergency, citing prompt and effective solutions to their emergency issues. However, these positive experiences are vastly outnumbered by the negative reviews.
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