At Concept (ACR) Ltd, we are proud to be a highly experienced air conditioning installation and maintenance company with over 30 years of experience in supplying the complete range of air conditioning services and products. Our team of specialist engineers and knowledgeable support staff are dedicated to providing top-notch services to cater to all of your air conditioning and refrigeration needs.
Our Services
Our comprehensive range of services includes design and installation, planned maintenance, diagnostics and repairs, 24-7 callout, and TM44 energy assessments. Our team of experts works tirelessly to ensure that your air conditioning system is running smoothly and efficiently. Whether you need a new installation, maintenance, or repair, we have the expertise and resources to handle it.
Our Expertise
With over 30 years of experience, we have developed a deep understanding of the air conditioning industry. Our management team, which includes a designated Service Manager, Service Co-ordinator, and Project Managers, has a collective experience of over 60 years in the air conditioning service sector. Our engineers are enhanced DBS checked, F-Gas qualified, and have CSCS skills cards as a minimum. We also have our very own training academy where we run courses to ensure that our engineers are always up-to-date with the latest technologies and best practices.
Our Commitment to Quality
At Concept (ACR) Ltd, we are committed to providing the highest quality services to our clients. We have a strong focus on customer service, and our reliability and responsiveness are key ingredients to why we have over 250 repeat customers throughout the North, North West, and Midlands regions of the UK. We understand the importance of maintaining a safe and healthy work environment, which is why we have implemented COVID-19 procedures to ensure the safety of our clients and employees.
Our Mission
Our mission is to provide exceptional air conditioning services that meet the unique needs of each client. We strive to build long-term relationships with our clients by providing personalized services, expert advice, and innovative solutions that promote energy efficiency and sustainability.
Company Impressions
Professionalism and Work Quality
The reviewers had mixed experiences with the company's service engineers. On one hand, some reviewers praised the company's professionalism, efficiency, and work quality. They mentioned that the engineers arrived earlier than expected, completed the work quickly, and provided great customer service. The reviewers were extremely impressed and would highly recommend the company.
Driver Behavior
On the other hand, a few reviewers had negative experiences with the company's drivers. They reported aggressive behavior, including the use of horns and intimidation of a female driver. Another reviewer witnessed a driver bullying people on the road, using lane control, and not giving way to the right on a roundabout.
Customer Satisfaction
The majority of reviewers were very satisfied with the company's services, including air conditioning system repair, maintenance, and installation. They praised the company's professionalism, efficiency, and great value for money.
Be the first to review Concept.
Write a Review
