Neon Motor Company is a reputable used car dealership in Bradford, West Yorkshire, specializing in quality pre-owned vehicles from a range of prestigious manufacturers, including Abarth, Audi, BMW, Ford, Jaguar, Land Rover, Mini, Peugeot, Toyota, and Volkswagen. Our team of friendly and knowledgeable staff are dedicated to providing an exceptional customer experience, ensuring that buying your next used car is a hassle-free and enjoyable process.
Our Mission
At Neon Motor Company, we pride ourselves on selecting only the best used cars in Bradford, and we're committed to providing a first-class customer service, together with very competitive pricing on our entire range of prestige cars. Every vehicle is thoroughly prepared to the highest standard, and we offer used car warranty options that can be extended if required.
Our Services
We offer a range of services to make buying your next used car as smooth as possible. Our used car finance options are designed to suit your individual needs, and we can provide advice on the most suitable finance products for the car you're purchasing. Additionally, we can help you sell your old car, taking the hassle out of the process, and we're always looking for well-cared-for, pristine examples of used cars to add to our stock.
Visit Us
Our extensive range of prestige cars for sale, combined with our warm and friendly welcome, makes Neon Motor Company the perfect destination for anyone looking to buy or sell a quality used car. You can rest assured of a top-notch service, whether you're buying from us or selling to us. We're open seven days a week, and our experienced team is always happy to help.
Fraudulent and Dishonest Practices
Many reviewers have reported experiencing fraudulent and dishonest practices from this dealership. They have been subjected to deceitful tactics, including not providing test drives, hiding major engine faults, and making false promises about warranty coverage.
Poor Customer Service
The customer service provided by this dealership has been universally poor. Reviewers have reported being treated poorly, including being ignored, being made to feel uncomfortable, and being spoken to in an unprofessional manner.
Cars Sold with Hidden Faults
Several reviewers have reported buying cars from this dealership that were found to have major faults shortly after purchase. These faults have included engine failure, leaky oil coolers, and destroyed holiday trips.
False Promises
Reviewers have reported being promised things such as test drives, warranty coverage, and refunds, only to have these promises broken. This has left them feeling frustrated and disillusioned with the dealership.
Unclear Communication
Poor communication has been a major issue for reviewers. They have reported difficulty understanding the finance terms, lack of clear information about the car's condition, and being talked down to by sales staff.
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