KEEP THE GOOD TIMES GOING
Here at The Hilly House, we're a traditional pub in the heart of Dudley, West Midlands, offering a warm and welcoming atmosphere for all our customers. Whether you're looking for a place to catch up with friends, watch live sports, or simply enjoy a quiet pint, we've got everything you need.
Our Story
We're proud to be a part of the Marston's family, a renowned brewery and pub chain with a rich history dating back to 1834. Our pub is steeped in tradition, but we're always looking for ways to innovate and improve, ensuring that every visit is a memorable one. From our extensive range of drinks to our delicious pub grub, we're committed to providing exceptional quality and service.
Our Services
At The Hilly House, we offer a wide range of services to make your visit as enjoyable as possible. Our beer garden is the perfect spot to soak up the sunshine (when the British weather permits!), complete with heaters and a covered area for those chilly days. We've also got a pool table, dartboard, and regular live sports screenings, making us the ideal destination for sports fans.
What to Expect
When you visit us, you can expect a warm welcome from our friendly team, who are always happy to help. Our pub is dog-friendly, so feel free to bring your furry friends along. We've also got ample parking and accessible facilities, ensuring that everyone can join in the fun. And, of course, we've got a fantastic range of drinks and pub classics to tempt your taste buds.
Atmosphere and Ambience
The reviews praise the pub's atmosphere and ambiance, with many customers mentioning the pleasant settings, friendly staff, and welcoming atmosphere. Customers have noted that the pub has improved significantly over time, with some commenting on the changes made by the current manager and staff.
Food and Drink
The food at the pub has received universal acclaim, with many customers rating it 5/5. The menu items are described as delicious, with some customers noting that the food is great value for money. Some customers have mentioned that the menu could be improved with more options, but overall the food is a highlight of the pub.
Service
The service at the pub has also been praised, with many customers commenting on the friendly and accommodating staff. Some customers have noted that the staff go above and beyond to ensure customers have a good experience.
Negative Feedback
On the other hand, some customers have experienced poor service, including long wait times and poor communication from staff. One customer reported waiting an hour for their food and was left disappointed with the quality of the meal.
Overall Experience
Despite some negative feedback, the majority of customers have had a positive experience at the pub. Many customers have commented on the improvements made by the current management and staff, and the welcoming atmosphere and good food have made it a popular spot.
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