A Family-Run Business Delivering Quality Water Softening Solutions in the Thames Valley
Compass Water Softeners has been proudly serving the residents of Reading and the surrounding areas for over 20 years. We are a family-run business with a passion for providing exceptional customer service and expert advice on all aspects of water softening.
Our Expertise
Our team of experienced professionals have a deep understanding of water softening technology and are well-versed in the specific challenges faced in the Thames Valley region. We offer comprehensive services, including:
- Sales and installation of high-quality water softeners from leading brands
- Repairs and servicing of all types of water softeners
- Consultation and advice on choosing the right water softener for your home and specific needs
- Installation of drinking water taps that provide softened water directly from your kitchen faucet
Our Commitment
At Compass Water Softeners, we pride ourselves on:
- Exceptional customer care: We treat every home as our own and are committed to providing personalized and courteous service.
- Quality workmanship: Our installations and repairs are carried out by qualified plumbers and adhere to the highest industry standards.
- Competitively priced services: We offer transparent and affordable pricing to ensure that everyone can benefit from the advantages of soft water.
The Compass Difference
- Free initial survey and demonstration: We will visit your home and assess your specific water softening needs, offering a free demonstration of our equipment and its benefits.
- Flexible financing options: We understand that investing in a water softener is a significant decision, so we offer flexible financing options to meet your individual needs.
- Industry-leading warranties: Our water softeners come with a 10-year parts guarantee for your peace of mind.
Experience the Benefits of Soft Water Today
Contact Compass Water Softeners today to schedule your free consultation and discover the difference softened water can make in your home. We are confident that our expertise and dedication to customer satisfaction will exceed your expectations!
Overall Experience
The majority of customers have reported a positive experience with Compass Water Softeners, praising the company's installation service, communication, and value for money.
Installation and Service
Martin, the installer, has been consistently commended for his professionalism, punctuality, tidiness, and friendly demeanor. Customers have appreciated the neat and efficient installation process, with some mentioning that Martin went above and beyond in explaining the options and ensuring they made an informed choice.
Product Performance
Several customers have reported a significant improvement in water quality and savings on bills after installing the Harvey water softener. The product has lived up to its reputation, providing excellent results and satisfaction.
Issues with After-Sales Service
One customer, Suzanne Wild, has expressed disappointment with the after-sales service, citing a delay in receiving additional salt despite Martin's promise to deliver it. This issue has marred an otherwise positive experience.
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