Protecting your home, your family, and your peace of mind
ERA Security is a leading provider of home security solutions in the UK, dedicated to safeguarding your property and loved ones. We understand that your home is your sanctuary, and we're committed to offering peace of mind through robust security measures.
Our Expertise and Services
With over 185 years of experience, ERA Security boasts a wealth of expertise in:
Window and Door Security
- High security locks and mechanisms
- Child safety and barricade devices
- Advanced window and door furniture with innovative functionality
Smart Security
- Control your wireless security alarms via your smartphone from anywhere in the world
- Comprehensive cameras, sensors, and accessories for comprehensive protection
Additional Security Solutions
- Decorative security products and solutions for sheds, garages, and gates
- Emergency services and maintenance plans
Our Commitment to Customer Protection
Our unwavering commitment to customer satisfaction is reflected in our industry-leading guarantees. In addition to our comprehensive product offerings, we provide:
- Total Security Guarantee: In the unlikely event of a break-in, we offer full compensation and replacement of damaged items.
- ERA Protect: Our innovative smart home security system guarantees unparalleled peace of mind.
Innovation and Sustainability
At ERA Security, we constantly strive to innovate and develop new and improved security solutions. We are committed to environmental responsibility and use sustainable practices in our manufacturing processes.
Our Values and Social Responsibility
As a trusted brand, we understand the importance of giving back to the community. We are proud to support various charities and initiatives that contribute to social wellbeing.
Join Us in Creating a Safer Home Environment
Partner with ERA Security for comprehensive home security solutions, professional advice, and exceptional customer service. Contact us today to schedule a consultation and discuss your individual security needs.
Red Flags and Disappointing Experiences
Several reviewers have expressed extreme dissatisfaction with Era, citing poor customer service, misleading sales practices, and defective products. Darcy Lowey, Chris Timperley, and Derek MacLeod all gave low ratings, with complaints about changing phone numbers, poor technical support, and defective products. Steven Shave also shared his disappointing experiences with the company, mentioning poor quality systems and dreadful support.
Positive Experiences
On the other hand, several reviewers have had positive interactions with Era. Ralph Mills, Mark Cummins, Ray Heaton, Iain Summers, Gordon Mcgregor, and M. H. all praised the company's customer service, citing quick responses, helpful staff, and successful problem-solving. These reviewers have given high ratings, highlighting the company's commitment to customer satisfaction.
Technical Issues and Product Quality
Several reviewers have mentioned technical issues with Era's products, including sensor malfunctions, tag stoppages, and dim LED lights. Steven Shave's review highlights the poor quality of Era's systems, mentioning that tags stopped working after two years and the outside siren's LED warning lights are very dim.
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