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Saltouns is a well-established Property Management and Letting Agent company that has been serving the Edinburgh, Midlothian, East Lothian and West Lothian areas since 2002. Our team of experienced professionals specialises in letting furnished and unfurnished residential properties in towns such as Penicuik, Bonnyrigg, Dalkeith, Musselburgh and Livingston. Our goal is to find the perfect tenant for your property while taking the hassle out of letting and maximising your property's earning potential.
Experienced and Knowledgeable Team
Our team members all hold an NFOPP or ARLA Property Mark qualification, which is Credit Rated by the Scottish Qualifications Authority at SCQF Level 6. This qualification, coupled with our experience within the area, means that we can provide expert guidance and the best possible service for our clients. We use sound property management procedures and innovative financial and insurance products to protect our clients' interests. Our knowledge of the area and the market allows us to provide our clients with the information they need to make informed decisions about their properties.
Why Choose Saltouns?
We have built an impressive reputation in the letting market based on sound management principles and a can-do attitude that sets us apart from other firms. Our impressive reputation is due to our sound management principles, our ability to communicate effectively with our clients, and our knowledgeable team. Our clients choose us because we take the hassle out of letting, maximise their property's earning potential, and provide expert guidance on all aspects of property management.
Services Offered by Saltouns
At Saltouns, we offer a range of services to our clients, including:
- Property Management: We take care of all aspects of property management, from finding the perfect tenant to maintaining the property and managing financial matters.
- Letting Agent Services: We provide a comprehensive letting agent service that includes marketing your property, arranging viewings, and vetting potential tenants.
- Safety Certificates and Marketing: We offer free safety certificates and marketing services to new landlords, which are worth over 1,000.
- Homes for Professionals: We specialise in letting properties to professionals in Edinburgh and the Lothians.
- Letting Specialists: Our team of letting specialists has extensive knowledge of the local market and can provide expert guidance on all aspects of property management.
Meet the Team
The best thing about Saltouns' service is our people. Our team members are passionate about property management and providing the best possible service to our clients. We believe that communication is key to providing an excellent service, and we pride ourselves on our ability to communicate effectively with our clients. Our team includes individuals who have been with us for many years, and we believe that their experience and expertise are invaluable to our clients.
Excellent Service and Satisfaction
Reviews from Mark Fleming, Nicole Smith, Laura Brooks, Brian Scrymgeour, Lucy Alice, Eric Davidson, Hama Azad, Maria Egan-Cowman, Dima Bagh, Catriona Wilson, and Amanda Lee all praise Saltouns and its property managers, Jonathon and Jonathan Dobbie, for providing exceptional service and high-quality properties. Tenants rave about the agents' prompt and professional responses to their queries, as well as their willingness to go above and beyond to ensure a smooth rental experience.
The reviewers highlight the efficiency, organization, and helpfulness of the property managers, who are described as courteous, respectful, and responsive. Many tenants mention that they would highly recommend Saltouns to others looking to rent a property in the area, citing the company's professionalism, high-quality homes, and excellent customer service.
Facilities and Maintenance
Some reviews, such as Lucy Alice's and Dima Bagh's, mention the online platform for reporting maintenance issues and the prompt response from the property managers to resolve these issues. This suggests that Saltouns prioritizes communication and resolution to ensure that tenants receive the support they need.
Conclusion
Overall, the reviews demonstrate that Saltouns provides excellent service, high-quality properties, and a commitment to customer satisfaction. The property managers are described as professional, responsive, and helpful, and tenants would highly recommend the agency to others.
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