Transform Your Space with Excellence and Attention to Detail
At Nova Flooring, we are a family-run carpet and flooring company based in Cardiff, South Wales, with over 15 years of experience in the flooring industry. We pride ourselves on our knowledge, reliability, and attention to detail when it comes to sourcing and laying beautiful bespoke-fit floors. Our team of highly experienced flooring specialists and fitters have worked with all aspects of carpet and flooring on domestic and commercial projects, providing the very best service.
Our Flooring Services
We offer a wide range of flooring services, including Commercial Flooring Installation, Domestic Flooring, Luxury Vinyl Flooring, Carpets, and Hygienic Wall Cladding. Our flooring installations are carried out by our highly qualified professional fitters, ensuring that every project is completed to the highest standard. We work closely with our clients to determine the most appropriate colour, style, and type of floor for a better outcome, and provide a bespoke end-to-end service from design to installation and maintenance.
Our Expertise
Our flooring experts are committed to offering courteous and satisfactory services, focusing on giving customised and quality solutions. We combine expertise and experience to ensure the expected services are achieved. With us, expect excellence and attention to detail. We are extremely accommodating and try to be as helpful as possible. We put our clients first and strive to provide standard services tailored to suit their needs.
Why Choose Us
We have an outstanding reputation for our professional approach, with most of our business coming through recommendations. Our greatest joy is the capacity to have all projects completed to the highest standards. We are reliable, friendly, and offer transparent prices, necessary updates, and exact time frames. Our experts have a vast knowledge of supplies and pride themselves on being able to meet the wishes of our designers and customers through sourcing the highest quality products.
Exceptional Customer Service
The reviews for Nova Flooring are overwhelmingly positive, with all authors giving the company 5-star ratings. The common thread throughout is the exceptional customer service provided by Craig and his team. From the initial consultation to the final installation, customers have been impressed with the professionalism, communication, and attention to detail displayed by the team.
Workmanship and Quality
The quality of the work carried out by Nova Flooring is also highly praised. The team's expertise in LVT and laminate flooring is evident, with customers commenting on the high standard of the finished product. The installation of luxury vinyl tile, Karndean, and Amtico flooring has been done to an excellent standard, with customers delighted with the end result.
Professionalism and Punctuality
Customers have appreciated the punctuality and professionalism of the team, with many commenting on the ease with which they communicated with Craig and his team. The team's ability to overcome complexities and challenges, such as uneven subfloors, has also been praised.
Personal Touch
Several customers have highlighted Craig's commitment to customer service, noting his willingness to go above and beyond to ensure the job is done to the best standard. His expertise, knowledge, and guidance have been invaluable in helping customers make informed decisions about their flooring needs.
Conclusion
Overall, the reviews demonstrate a consistently high level of service and workmanship provided by Nova Flooring. The company's reputation for exceptional customer service, professionalism, and quality workmanship makes it a highly recommended choice for flooring installation.
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