Serving Your Needs 365 Days a Year, 7 Days a Week, 24 Hours a Day
At Blue Solution Services, we pride ourselves on providing a comprehensive range of high-quality cleaning and companionship services, tailored to meet the unique needs of our clients in Surrey and beyond. With over 15 years of experience in the industry, our family-run business has built a reputation for delivering bespoke solutions that cater to the specific requirements of our domestic and commercial clients.
Our Services
Our team of experts is dedicated to providing exceptional cleaning services that exceed our clients' expectations. From domestic cleaning to commercial cleaning, and companionship care, we offer a complete range of services designed to make your life easier and more convenient.
Domestic Cleaning
Our specialist cleaning teams at Blue Solution Cleaning are committed to delivering the highest standards of cleanliness and hygiene in your home. From regular cleaning schedules to one-off deep cleans, we tailor our services to fit your unique needs and priorities. Our domestic cleaning services include regular and one-off cleans, vacuuming, polishing hardwood or tiled floors, cleaning windows, and much more.
Commercial Cleaning
As experts in deep cleaning and cleaning maintenance for commercial spaces, our commercial cleaning services cater to a wide range of businesses across Surrey and Berkshire. From offices to warehouses, schools, gyms, and shops, we understand the importance of maintaining a clean and hygienic workspace that reflects positively on your business. Our commercial cleaning services are designed to fit your unique needs and priorities, ensuring a spotless workplace that enhances your professional reputation.
Companionship Care
Our companionship care services are designed to provide emotional support and companionship to individuals who may be at risk of loneliness or isolation. Our caregivers are trained to provide personalized support that enables our clients to maintain their independence and enjoy a fulfilling lifestyle.
About Us
At Blue Solution Services, we are a family-owned and run business that prides itself on delivering trusted and bespoke services to our clients. With over 20 years of experience, our mission is to provide high-quality services that cater to the unique needs of our clients. We take pride in our ability to build trusted relationships with our clients, and we treat your home or business with the same care and attention to detail that we would our own.
Meet the Team
Our team is led by Becky Lane and Kevin Lawrence, the Directors of Blue Solution Services Limited. With a strong focus on delivering exceptional service quality, our team is committed to understanding your unique needs and priorities, and tailoring our services to fit your budget and requirements.
Overview of Reviews
The reviews of Blue Solutions Cleaning Ltd are largely negative, with four out of five reviewers expressing dissatisfaction with the company's services.
Unreliability and Cancellations
A common theme among the negative reviews is the unreliability of the cleaners. Reviewers have reported last-minute cancellations, with some cleaners failing to show up at all. One reviewer was informed of a cancellation just 30 minutes prior to the scheduled cleaning, while another reviewer had cleaners cancel regularly over a four-month period.
Poor Communication and Management
The management of Blue Solutions Cleaning Ltd has been criticized for its lack of communication and professionalism. Reviewers have reported difficulties in getting in touch with the management, with some calls going unanswered. The company's response to issues has been deemed unsatisfactory, with one reviewer describing the management as abusive.
Racism and Unprofessional Behavior
One reviewer has alleged that a cleaner made racist comments, which has led to accusations of the company being a scam. This review is particularly damning, suggesting that the company has tolerated racist behavior among its staff.
Satisfaction with Service
In contrast, one reviewer has reported a positive experience with the company, praising the cleaners for being punctual, polite, and thorough. This reviewer has been using the company's services for nearly a year and has been happy to recommend them to others.
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