Transforming Smiles, Transforming Lives
At Wrennalls Carpet, Fabric and Floor Care Specialists, we pride ourselves on being a premier cleaning solutions provider, offering a comprehensive range of services to meet the unique needs of our clients. With over 30 years of experience, we have established a reputation for excellence, providing top-notch carpet cleaning, fabric cleaning, and floor care services to individuals, businesses, and organisations across the UK and beyond.
Our commitment to excellence is unwavering, and we strive to exceed our clients' expectations by providing the highest level of service. To achieve this, we have implemented a quality control plan consisting of eight points across all our operational departments. This ensures that our clients receive a consistently high level of service, every time.
Our Services
We offer a diverse range of services, designed to cater to the specific needs of our clients. Our domestic services include upholstery and carpet cleaning, fire and flood restoration, and rug cleaning. For commercial clients, we provide carpet cleaning, fabric and upholstery cleaning, industrial floor cleaning, and maintenance contracts. We also specialise in Forbo Fusion Care, ensuring that our clients receive the highest level of service and expertise.
Our team of experts is highly trained and equipped with the latest cutting-edge cleaning technology and equipment. We only use environmentally friendly cleaning solutions and follow stringent Health and Safety procedures to ensure a safe and healthy environment for our clients and employees.
Our Promise to You
At Wrennalls, we are committed to providing our clients with exceptional service, every time. We achieve this by:
- Continuously investing in technology, equipment, and cleaning solutions to stay ahead of the curve
- Providing comprehensive training to our technicians, ensuring they are equipped to handle any cleaning task
- Maintaining a strong focus on environmental sustainability in all our operations
- Holding certifications in Quality Management Systems (ISO 9001), Environmental Management Systems (ISO 14001), and Management System for Health, Safety, and Welfare (OHSAS 18001)
- Working closely with top floor covering companies in Europe to stay up-to-date with the latest products and trends
What Our Customers Say
Don't just take our word for it. Our customers rave about our services, praising our attention to detail, professionalism, and commitment to excellence. From large hotel groups to local businesses and residential clients, our clients trust us to deliver exceptional results, every time.
Overview of Wrennalls Carpet Cleaning Services
Positive Experiences
The majority of reviewers were extremely satisfied with the services provided by Wrennalls. They praised the company's professionalism, punctuality, quality of work, and value for money. Many reviewers mentioned that their carpets and upholstery looked like new again after the cleaning process. The technicians were described as friendly, efficient, and thorough in their work. Some reviewers also appreciated the fast drying time of the carpets, with some reporting that their carpets were dry in as little as 30 minutes.
Negative Experiences
However, not all reviewers had a positive experience. A few reviewers reported that their carpets were not cleaned to their satisfaction, with one reviewer mentioning that their carpet was still wet 24 hours after the cleaning process. Another reviewer experienced poor customer service, with promises of call-backs not being fulfilled. This led to a deterioration in the quality of the carpet over time, with the reviewer claiming that the carpet was now dirtier than before the cleaning process.
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