Bake with compassion, share with kindness
At The Vegan Cakery, we are a family-run, award-winning, 100% vegan business with a passion for crafting the finest, hand-made vegan cakes, pastries, and treats. Founded in 2012, our mission is to not only provide the highest-quality vegan products, but also to raise vital funds for various animal charities and sanctuaries across the UK and abroad.
Our Story
With a deep commitment to animal welfare and a desire to make a positive impact, our founder, Michelle Orme, set out to create a business that would not only produce exceptional vegan treats but also support worthy causes. Since our inception, we have received numerous awards and accolades, solidifying our position as a leading force in the vegan community.
Our Commitment
At The Vegan Cakery, we take pride in our commitment to quality, customer service, and animal welfare. We are dedicated to using only the finest, plant-based ingredients, sourced from reputable suppliers, to create our delectable delights. Our products are lovingly handcrafted in our 100% vegan kitchen, ensuring that every bite is a testament to our passion and dedication.
Our Services
We offer a range of services to cater to our customers' needs, including:
- Hand Deliveries: We provide hand delivery services for our products in and around the Leicestershire area, as well as for large specialist orders and trade customers.
- Order and Collect: We operate an 'Order and Collect' service in partnership with Cafe Mbriki on Carts Lane in Leicester city centre.
- Courier Deliveries: For nationwide delivery, we use a premium courier service to ensure that our products arrive in perfect condition.
Our Products
Our product range is extensive and continues to expand, with a focus on creating bespoke treats to meet our customers' requirements. From classic cakes and pastries to innovative, limited-edition creations, we strive to push the boundaries of vegan baking. We understand that every celebration is unique, which is why we offer custom cake designs and special orders for events, special occasions, and corporate events.
Awards and Recognition
We are proud to have received numerous awards and recognition for our commitment to vegan excellence. Some of our notable accolades include:
- BEST VEGAN CAKES, Vegfest UK Awards 2021
- BEST VEGAN DESSERTS, Vegfest UK Awards 2020
- BEST VEGAN BAKERY& CAKES, Vegfest UK Awards 2019
- BEST VEGAN BAKERY& CAKES, Vegfest UK Awards 2018
Social Media
Stay connected with us on Facebook, Twitter, and Instagram, where we regularly share updates, promotions, and behind-the-scenes glimpses into our vegan baking world.
Disappointing Experience with Inconsistent Taste and Lack of Customer Service
Several reviewers mentioned that they ordered customized cakes from Zoe Bakery, but were disappointed with the taste. One reviewer specifically mentioned that the icing and donut on the cake had an unpalatable taste, which raised concerns about the consistency of the bakery's products. Another reviewer mentioned that the bakery did not apologize or inquire further about their disappointment, particularly since it was for a special occasion like a birthday.
However, most reviewers had a positive experience with the bakery, praising the quality of the products, the welcoming atmosphere, and the customer service.
Consistency and Attention to Customer Service
Some reviewers did mention that the bakery's customer service lacked attention, particularly when it came to addressing their disappointment with the cake.
Quality and Variety of Products
Most reviewers praised the quality and variety of vegan products offered by Zoe Bakery. They appreciated the bakery's commitment to using only healthy ingredients and vegan options. One reviewer mentioned that they had ordered multiple items and found them all to be delicious and well-presented.
Overall Experience
While some reviewers had a disappointing experience with the bakery, most praised the quality of the products and the welcoming atmosphere. They appreciated the bakery's commitment to using only vegan ingredients and offering a variety of options.
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