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At The Partnership, we are a leading supplier of conveyancing services, offering a unique combination of legal expertise and a friendly, modern approach to service. Our team of experienced lawyers and assistants are dedicated to providing excellent service to our clients, referrers, and partners.
Our fresh approach to conveyancing combines our unique technology with well-trained staff and a commitment to brilliant service. We have offices in central London and Guildford, allowing our clients the convenience of choice. Our team of over 85 members is committed to delivering exceptional service, with a proven track record of success, completing over 22,000 cases and dealing with over 57,000 enquiries.
Our Services
We offer a range of conveyancing services, including sale and purchase of all properties, remortgages, transfers of equity, and declarations of trust. Our fixed, all-inclusive pricing ensures that our clients know exactly what they will be paying, with no hidden fees. Our experienced lawyers and assistants work together to ensure that every case is handled efficiently and effectively, with a focus on excellent communication and customer service.
Our Approach
At The Partnership, we believe in being transparent and accountable. We charge a flat rate on transactions, whether they are sale, purchase, leasehold, freehold, cash, or mortgage. Our unique technology allows everyone to have immediate access to case details, ensuring that our clients and referrers are always up-to-date and informed. Our commitment to brilliant service has earned us numerous awards and recognitions, including the prestigious Sunday Times Award for "leading small conveyancer."
Our Team
Our team is dedicated to providing exceptional service, with a focus on being helpful, friendly, and efficient. We have a strong team ethos, with every member contributing to our goal of delivering excellent service. We believe in being transparent, accountable, and committed to brilliant service. If you want to speak to a member of our team, we would be delighted to hear from you.
Overall Experience
The Partnership, a law firm, has received mixed reviews from its clients. While some have had a positive experience, others have reported frustrating and unreliable service.
Positive Aspects
- Responsive communication: Many clients have praised the firm's prompt responses to emails and calls, with some even receiving updates within the hour.
- User-friendly system: The online portal has been commended for its ease of use, allowing clients to track progress and access documents easily.
- Friendly and professional staff: Several reviewers have mentioned the friendly and reassuring nature of the staff, making the often-stressful process of buying or selling a property more manageable.
- Efficient service: Some clients have reported a smooth and stress-free experience, with the firm handling both the sale and purchase of properties efficiently.
Negative Aspects
- Slow and unreliable service: Some clients have experienced delays and a lack of communication from the firm, leading to frustration and anxiety.
- Lack of transparency: One reviewer was charged extra fees without explanation, and another was asked to pay additional charges months after completion.
- Unconcerned about client's interests: Some clients have felt that the firm was not representing their interests, and instead, was more concerned with completing the paperwork than ensuring the client's needs were met.
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