Experience award-winning tech solutions today!
At Geeks Callout, we're passionate about providing top-notch computer, Mac, and laptop repair services to individuals and businesses across London and surrounding areas. Our team of certified experts has years of experience in diagnosing and resolving a wide range of issues, from virus removal and PC tune-ups to hardware fixes and data recovery. We're committed to delivering exceptional customer service, which has earned us the prestigious title of Best Computer, Mac, and Laptop Repair Service by Acquisition International's Business Excellence Awards.
Our Services
Our comprehensive range of services is designed to cater to all your computing needs. Whether you're experiencing problems with your PC, laptop, or Mac, our skilled technicians can provide same-day repair services, including virus removal, PC tune-ups, and Internet, printing, and scanning solutions. We also specialize in Apple repair, including MacBook water damage repair, MacBook overheating repair, and MacBook keyboard replacement. Additionally, we offer hardware fix services, data recovery, screen fixes, and emergency services available 24/7.
Our Commitment
At Geeks Callout, we pride ourselves on our commitment to excellence and customer satisfaction. We understand the importance of getting your device up and running quickly, which is why we offer a same-day repair service with no extra fee, regardless of the day or time. Our certified geeks are available to answer your inquiries, and we provide a guarantee on our repair work. We're dedicated to providing award-winning tech solutions that meet your unique needs and exceed your expectations.
Why Choose Us
So, why choose Geeks Callout? For starters, we offer a same-day repair service with no extra fee, regardless of the day or time. Our certified geeks have years of experience in diagnosing and resolving a wide range of issues. We provide a guarantee on our repair work, and our expert technicians are available to answer your inquiries. We're committed to providing exceptional customer service, and our 24/7 emergency service ensures that you're covered in case of an unexpected issue.
Customer Service and Efficiency
The customer service provided by Geeks Callout was described as polite, knowledgeable, responsive, and efficient. Aamir was specifically praised for his excellent service and for keeping customers updated. The car service to and from the customer's home was also appreciated for its convenience.
Technical Expertise
The technicians at Geeks Callout were commended for their expertise in repairing gaming PCs and other devices. They were able to fix complex issues, such as water damage and hard drive corruption, promptly and effectively.
Communication
Some customers were disappointed with the communication provided by Geeks Callout. A few mentioned that the individual who picked up their device did not speak English fluently, leading to misunderstandings. There were also complaints about the lack of a physical shop and concerns about how to claim a warranty if needed.
Pricing
While the pricing was considered to be high by some customers, others felt that it was worth the cost for the prompt and reliable service provided. Some customers were surprised to find that the cost of certain repairs was higher than expected, such as a fresh install of Windows.
Issues with the Business
A few customers expressed concerns about the legitimacy of Geeks Callout, as they discovered that the business did not have a physical location and operated from a private property address. This led to feelings of uncertainty about how to contact the business if needed and how to ensure the quality of service.
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