Let us take care of the cleaning, so you can take care of yourself.
At Thomas Cleaning, we pride ourselves on being more than just a cleaning company. We're a professional housekeeping service with over 30 years of experience in providing top-notch cleaning solutions to our clients. From Prime Ministers to busy parents, we've cleaned, ironed, and tidied for a wide range of individuals and businesses, leaving their homes and workplaces spotless and immaculate.
Our team of expert cleaners is dedicated to providing exceptional service, tailored to meet the unique needs of each client. Whether you're a homeowner looking for a one-time deep clean or a business owner seeking regular maintenance, we've got you covered. Our services range from commercial cleaning to domestic cleaning, end of tenancy cleaning, carpet and upholstery cleaning, Airbnb cleaning, and student accommodation cleaning.
Our Services
We understand that every client has different requirements, and that's why we offer a range of services designed to cater to their specific needs. Our commercial cleaning services ensure that your workplace is always clean and tidy, while our domestic cleaning services give you the freedom to enjoy your weekends and come home to a sparkling clean house. Our end of tenancy cleaning services guarantee 100% deposit return, and our carpet and upholstery cleaning services leave your furnishings looking brand new.
Whether you're a homeowner, business owner, or property manager, we're committed to providing exceptional service that exceeds your expectations. Our team of professionals is trained to provide attention to detail, ensuring that every surface, fixture, and fitting is cleaned to perfection.
Our Philosophy
At Thomas Cleaning, we believe that cleaning is not just about dusting and vacuuming. It's about creating a safe, healthy, and welcoming environment that allows you to focus on the things that matter most. That's why we're dedicated to providing more than just a cleaning service - we're committed to providing a lifestyle that enables you to live your best life.
Quality of Service
The quality of service provided by Thomas Cleaning has been inconsistent, with some customers experiencing good cleans while others have been left disappointed. The standard of cleaning seems to depend on the individual staff members, and some have reported that certain areas of the home, such as toilets and floors, have been left unclean or poorly cleaned.
Customer Service
The office staff at Thomas Cleaning have been praised for being helpful and accommodating, with one customer appreciating the reminder the day before the clean. However, others have had negative experiences with the customer service team, particularly in regards to booking and scheduling.
Value for Money
Some customers have expressed that the service is not good value for money, with one customer stating that they saw no difference in the cleanliness of their home before and after the clean. Another customer was charged a premium rate but did not receive a professional service.
Professionalism
There have been concerns raised about the professionalism of the cleaning staff, with some customers reporting that they seemed unhappy and bitter. The staff have also been accused of breaking glasses and leaving food debris behind.
Positive Aspects
Some customers have reported having a good experience with Thomas Cleaning, praising the efficiency and professionalism of the service. The convenience of the service has also been highlighted, with one customer looking forward to their regular clean.
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