About Us
Willows Electrical & Plumbing is a family-run business serving the Stoke on Trent and surrounding areas. We are experienced and qualified electricians and plumbers, dedicated to providing our customers with reliable, professional service. With over years of combined experience in the industry, our team is committed to delivering exceptional workmanship on every project.
Our Expertise
We offer a comprehensive range of electrical services, including:
- Installation: New wiring, lighting installations, socket and switch replacements, fuse board upgrades, outdoor lighting installations.
- Fault Finding: Troubleshooting electrical problems, identifying and repairing faulty wiring, sockets, switches, and appliances.
- Testing: Electrical safety inspections, periodic testing, and certification.
Additionally, we provide a wide array of plumbing services:
- Installation: Bathroom installations, shower installations, new taps and fixtures, drainage installations, outdoor tap repairs.
- Repair: Leaky taps, burst pipes, drain blockages, and other plumbing emergencies.
Why Choose Willows Electrical & Plumbing?
- Reliable & Professional: We prioritize prompt response, efficient service, and meticulous attention to detail.
- Quality Workmanship: We adhere to the highest standards and complete every project to the latest regulations.
- Fully Certified: Our electricians and plumbers are qualified and certified by the NIC/EIC and City & Guilds.
- Competitive Pricing: We offer competitive rates with no hidden fees or call out charges.
- Customer Focused: We prioritize excellent customer service and provide clear communication throughout the process.
Our Values
We represent integrity, transparency, and respect in all our endeavors. We believe in:
- Providing honest and reliable service.
- Treating every home as our own.
- Maintaining open communication with our clients.
- Delivering exceptional customer service.
- Continuous professional development of our team.
Outstanding Reviews
The reviewers have praised the company for their professional work and excellent service. Professionals at Work discusses the high standards of the technicians, whom the customers describe as "great guys" and "professional". They have undertaken various projects, including outdoor lighting installations and house rewiring, to the clients' satisfaction.
Excellent Workmanship and Attention to Detail highlights the attention to detail and cleanliness of the work. Customers praise the team's ability to work efficiently, leaving the site clean and tidy. This aspect is particularly notable in the case of the house rewiring project, where the reviewer commends Keith and Aaron for their work.
Recommendations
The customers would highly recommend this company to others, citing their professionalism, reliability, and excellent workmanship.
Summary of Positive Comments
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