Your trusted property advisor, every step of the way
Our Vision
Northwood's vision is to empower people to achieve their property dreams and build secure financial futures. We believe in providing accessible, transparent, and personalized guidance throughout every step of the process.
Our Mission
We are committed to:
- Empowering sellers and buyers: We offer comprehensive market knowledge, personalized guidance, and innovative tools to ensure a smooth and successful transaction.
- Simplifying the letting process: Our Guaranteed Rent service provides landlords with guaranteed rental income and peace of mind.
- Supporting investors: We provide tailored advice and tailored solutions to help investors achieve their financial goals.
Residential Sales
- Comprehensive market analysis and valuation
- Bespoke marketing strategies
- Experienced negotiators
- Smooth and efficient transaction management
Residential Lettings
- Guaranteed Rent - Secure monthly income with guaranteed rent payments for up to 3 years.
- Tenant finding and referencing services
- Comprehensive property management solutions
- Dedicated lettings team with extensive experience
Investment Services
- Expert advice on buy-to-let investments
- Investment property valuations
- Access to a wide range of potential properties
- Tailored financial and tax guidance
Why Choose Northwood?
- Extensive local presence with over 90 offices across the UK
- Market-leading expertise in Guaranteed Rent
- Transparent and personalized communication
- Client-focused approach with a commitment to excellence
- Access to a wide network of professionals to support your needs
Our Values
- Integrity: We conduct ourselves with honesty, transparency, and accountability.
- Client focus: We prioritize your needs and deliver exceptional customer service.
- Innovation: We are driven to find better solutions and enhance your experience.
- Community: We are committed to building strong relationships and supporting the local communities we serve.
Get in touch today and let Northwood be your trusted partner in your property journey!
Positive Experiences
Northwood Romford has received exceptional feedback from several clients. Sharon, a representative of the agency, has been praised for her professionalism, efficiency, and empathy. Many clients have expressed gratitude for her assistance, with one claiming that she has restored their faith in estate agents. The agency has been commended for its ability to provide excellent customer service, with some clients mentioning that their representatives went above and beyond to help them.
However, there are also several negative reviews that highlight concerns about the agency's professionalism and customer service.
Dishonest Practices
One reviewer, Faraz H., expressed his disappointment and frustration with the agency's parking enforcement practices. He was issued a parking ticket for parking outside the office, even though the office was closed. The reviewer claimed that the director initially agreed to help him, but subsequent conversations with the agency revealed that they were unwilling to revoke the fine. The reviewer felt that the agency was dishonest and unprofessional, using parking fines as a way to generate income.
Rude and Money-Grabbing
Another reviewer, Asif Nawaz, shared a similar experience, stating that the agency was rude and money-grabbing. He received a parking ticket for parking outside the office at night, when it was closed, and the agency refused to help him or provide any discounts. The reviewer accused the agency of exploiting customers and encouraged others to avoid them.
Mixed Reviews
Some reviewers have expressed mixed opinions about their experiences with Northwood Romford. Dean Gbadebo and Callie Chandler praised the agency's customer service and professionalism, while Anjana Thangavelu and Diane Kelsey commended the agency's ability to provide excellent deals and assistance.
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