Guiding you on your insurance journey with expertise and integrity
At Weald Insurance, we pride ourselves on being your trusted guide on your insurance journey. With years of experience in the industry, our team of experts takes the time to understand your specific needs, providing insurance solutions that simply work how they should. We know that insurance can be bewildering, which is why we're committed to providing guidance, advice, and support to help you make informed decisions about your insurance needs.
Our Approach
Our approach considers all the angles, giving you a better view of the risks you face. Our independent support provides genuine advice with integrity, allowing you to make decisions based on understanding and confidence. Whether you're a business owner or an individual, we understand that every client is unique, and we tailor our services to meet your specific needs.
Our Services
We offer a wide range of commercial, corporate, and personal insurance services, including:
- Liability insurance to protect your business from potential liabilities to employees and third parties
- Car insurance with optional extras to suit your unique needs
- Motor trade insurance to protect you, your assets, income, and liabilities
- Property owners' insurance for commercial or residential properties
- And many more
Our team of experts will work closely with you to understand your specific needs and provide bespoke policies that meet your requirements.
Our Values
At Weald Insurance, we value our relationships with our clients above all else. We believe in building long-term partnerships based on trust, integrity, and expertise. Our goal is to provide you with peace of mind, knowing that you're protected from unexpected events and risks.
Our Commitment
We're committed to providing you with the highest level of service, guidance, and support. We'll work tirelessly to ensure that you receive the best possible insurance solutions, tailored to your unique needs and circumstances. Whether you have a question, concern, or claim, we're always here to help.
Unsatisfactory Experiences with Weald
Several reviewers have had disappointingly poor experiences with Weald, a company that offers insurance policies. The common thread among these reviews is the lack of responsiveness and professional attitude exhibited by Weald's customer service team.
Unreturned Phone Calls and Emails
Cherry Torrance, James Gibbins, and Keith Stubbs all expressed frustration with Weald's inability to respond to their inquiries. Cherry and James reported that they phoned and emailed multiple times, only to receive no response. Keith stated that he was put on hold for an extended period, and the representative he spoke with seemed uninterested in helping him. Despite leaving messages, no one got back to him.
Policy Document Issues
James Gibbins had a particularly disturbing experience, stating that Weald withheld policy wording documents until the point of claim. This lack of transparency led to the company using fine print to try to void his claim. Keith Stubbs also mentioned that he was not provided with policy wording documents until he requested them, which created inconvenience and uncertainty.
Unsatisfactory Customer Service
Keith Stubbs's review highlights the company's poor professionalism. He reported that the representative he spoke with on the phone seemed incompetent and uninterested in helping him. The representative even shouted his name across the office, which led to Keith feeling undervalued as a customer.
Update and Revisions
Keith Stubbs initially gave Weald a one-star review, but after the MD of Weald contacted him to address the issue, he revised his review to three stars.
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