Your Home, Our Priority. Exceptional Service, Every Time.
A Trusted Estate and Letting Agent in the South West of England and South West London
Chase Buchanan is a leading estate and letting agent, serving the South West of England and South West London for over 30 years. We are driven by a passion to provide exceptional property services that exceed your expectations. Whether you're buying, selling, letting or renting, our experienced team is here to guide you through every step of the process.
Buyers
- First-time buyers
- Experienced property owners
- Investors
- Our dedicated team will help you find your dream home or investment property, ensuring a smooth and successful process.
Sellers
- Experienced guidance on market valuation and pricing strategies
- Professional photography and marketing materials
- Comprehensive market analysis and negotiation support
- We will work tirelessly to achieve the best possible outcome for your sale.
Landlords
- Comprehensive tenant screening and referencing services
- Property management solutions tailored to your needs
- Detailed reporting and clear communication
- We will actively manage your rental property and ensure a seamless experience for you.
Tenants
- Wide selection of quality properties throughout the region
- Responsive and efficient tenancy management
- Transparent communication and consistent contact
- We will find you the perfect home that meets your needs and budget.
Our Values
- Integrity: We operate with transparency and honesty, upholding the highest ethical standards.
- Professionalism: Our experienced team is dedicated to delivering exceptional customer service.
- Local Expertise: In-depth knowledge of the local property market.
- Client Focus: We prioritize your needs and work hard to achieve your goals.
General Impression
The majority of reviewers have had a positive experience with Kavanaghs, praising their excellent communication, professionalism, and helpfulness.
Positive Aspects
Many reviewers appreciated the agency's ability to provide constructive solutions to problems that arose during the selling or buying process. They also commended the staff for being knowledgeable, friendly, and supportive throughout the process.
Staff Performance
Several reviewers specifically mentioned the excellent service provided by individual staff members, including Paul, Kirsten, Gemma, and Robert House. These staff members were praised for their responsiveness, expertise, and ability to make the process less intimidating.
Negative Experiences
Unfortunately, some reviewers had a negative experience with Kavanaghs. They reported issues with professionalism, quality of service, and responsiveness. Some reviewers felt that the agency did not keep records of conversations accurately, leading to disputes over deposits. Others experienced delays in repairs and issues with the condition of properties.
Areas for Improvement
Some reviewers suggested that the agency needed to improve their communication skills, particularly in regards to keeping clients informed about progress. Others felt that some staff members required additional training to better understand their role and responsibilities.
Be the first to review Kavanaghs Estate Agents.
Write a Review
