Let us take care of you and your family
Established in 1993, Mapp's Mortgage & Insurance has been providing tailored financial advice and solutions to clients across County Durham for over 30 years. Led by brother and sister team Peter Mapp and Vivienne Page, our independent and family-run business combines friendly service with unparalleled industry expertise to guide you towards the most appropriate mortgage, insurance, or financial solution for your unique needs.
What Sets Us Apart
The surge of online comparison sites might give you the illusion of abundance when it comes to financial options. However, these generic quotes often fail to consider your individual circumstances. At Mapp's, we prioritize understanding your unique needs and goals before recommending the most suitable products. We have access to exclusive deals that you won't find elsewhere due to our established relationships with a vast network of lenders.
Our Expertise
Our expert team can guide you through a wide range of financial solutions, including:
Mortgages
- Finding the best mortgage deal for your circumstances
- Support with Help to Buy and shared equity mortgages
- Streamlining the process with expert dealing with lenders, solicitors, and surveyors
Protection
- Comprehensive life insurance solutions
- Critical illness and business protection insurance
- Personalized guidance on various insurance types
Insurance
- Tailored personal and commercial insurance plans
- Access to specialist policies like critical illness cover and business protection insurance
Client-Focused Approach
At Mapp's, we believe in open communication, transparency, and building long-lasting relationships with our clients. We take the time to understand your unique needs and aspirations, ensuring that the solutions we recommend are perfectly aligned with your goals. We are committed to taking the stress and hassle out of the financial planning process, offering support and guidance every step of the way.
Our Clients Speak
The testimonials of our satisfied clients highlight our commitment to exceptional service, personalized attention, and competitive pricing. We take pride in providing our clients with peace of mind and financial clarity, empowering them to achieve their dreams and navigate the financial landscape with confidence.
Summary of Mapp's Customer Reviews:
General Feedback
Mapp's has received an overwhelmingly positive response from their customers, who have rated them 5 stars for their services. The company has been praised for their excellent support, professionalism, and friendly staff.
Mortgage Support
Lauren from Mapp's was particularly highlighted for her exceptional support in finding a great mortgage deal. She guided customers through the entire process, providing excellent communication and making the experience less stressful.
Insurance Services
Customers were also very satisfied with Mapp's insurance services, whether it was for home, car, or travel insurance. The staff were knowledgeable, friendly, and provided competitive prices. The company was recommended by several customers for their insurance needs.
Customer Service
The staff at Mapp's were consistently praised for their professionalism, knowledge, and helpfulness. Customers appreciated the personalized service, as well as the staff's ability to explain complex information in an understandable manner.
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