Cool-Tec Services Ltd is a leading provider of expert climate control services across Dorset and the entire UK. For over 40 years, we have been partnering with businesses from diverse sectors to create comfortable and efficient working and living environments.
Our Expertise
Our team of skilled professionals offer a comprehensive range of services in:
Air Conditioning
- Installation, maintenance, and repair of all types of air conditioning systems
- TM44 inspections and F-Gas checks
- Custom air conditioning design and installation
Refrigeration
- Installation, service, and repair of commercial refrigeration systems
- Bespoke cold storage solutions
Heat Pumps
- Installation, repair, and servicing of all leading heat pump brands
Ventilation
- Design, installation, and maintenance of ventilation systems for buildings of all sizes
Dedicated to Client Satisfaction
We understand the importance of tailored solutions to meet each client's unique needs. Our dedicated team will work closely with you to assess your requirements, design a bespoke solution, and deliver outstanding results. We value communication, transparency, and exceptional customer service.
Areas We Cover
From offices to warehouses, hotels to manufacturing plants, Cool-Tec Services Ltd has the expertise to handle all your climate control needs. We cover the entire UK from our base in Dorset, offering:
- 24/7 emergency call-outs
- Competitive rates
- Reliable and experienced contractors
Why Choose Cool-Tec Services Ltd?
- Established and experienced team
- Comprehensive range of services
- Bespoke solutions tailored to your needs
- Excellent customer service and communication
- Competitive rates and reliable service
Contact us today to discuss your climate control needs and discover how Cool-Tec Services Ltd can help you achieve optimal comfort and efficiency in your business or home.
Overall Experience
The majority of reviewers had a negative experience with the company, citing issues with customer service, delays, and untrustworthy practices.
Specific Issues
- Overcharging and Rude Staff: Multiple reviewers reported being overcharged and encountering rude staff, leading to a negative experience.
- Delays and Broken Promises: Reviewers experienced delays in receiving their orders, with some being promised installation dates that were not met.
- Poor Customer Service: Reviewers reported poor communication and a lack of effort to resolve issues, with some feeling they were not taken seriously.
Positive Exception
- Apology and Rectification: One reviewer had a positive experience after the owner personally apologized for a misunderstanding and made amends, resulting in excellent service.
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