Bolton Properties is an independent Sales and Lettings agency based in Farnworth, Bolton. We take great pride in our ability to offer a friendly, personable and highly professional service, and we are committed to providing our clients with exceptional customer care. Our team of dedicated property experts covers the whole of Bolton and the surrounding areas, and we are passionate about helping our clients find their perfect home.
At Bolton Properties, we understand that your home is your pride and joy, and something to be proud of. That's why we go above and beyond to ensure that we offer the highest possible level of service from the moment we are instructed to sell or rent your home. We believe that communication is key, and we pride ourselves on our excellent communication skills, keeping our clients informed every step of the way.
Services Offered
Here are just a few of the services we offer:
*Free Valuations: We offer free, no-obligation valuations for sales and lettings, allowing you to make an informed decision about the best way to sell or let your property. Our experienced valuers will provide you with a realistic and accurate valuation based on current market conditions and the unique features of your property.*
*Register with Us: By registering with Bolton Properties, you'll never miss out on your perfect property. We'll keep you updated on all the latest properties and special offers, and you'll be the first to know when a new property becomes available that meets your needs.*
*Property Search: Our simple search function allows you to find your perfect property quickly and easily. Whether you're looking for a coastal retreat, a townhouse or a city centre apartment, we have it covered.*
*Landlord Services: We offer a range of packages for our landlords, from fully managed services to let-only options. Our experienced property managers will take care of everything for you, from marketing your property and finding tenants to collecting rent and maintaining your property.*
*Professional Photography, Brochures and Online Marketing: We believe that first impressions count, which is why we offer professional photography, brochures and online marketing as standard. Our experienced marketing team will ensure that your property is presented in the best possible light, maximising its potential and attracting the right buyers or tenants.*
At Bolton Properties, we are committed to providing our clients with the highest possible level of service, and we are proud to have won the prestigious ESTAS (Estate Agent of the Year) People Awards 2017. Our branch was also shortlisted for the Northwest and Merseyside Region for the ESTAS for both 2017 and 2018. Our Managing Director, Chris Baron, was placed in the top 5 in the UK at the award ceremony held in London and hosted by TV's Phil Spencer from Location, Location, Location. Chris was also shortlisted in the Top 25 for The 2018 Peoples Award in the UK, demonstrating our consistent levels of service.
Staff and Service
The staff at Bolton Properties, particularly Chris Baron, Joanne, Alison, and Paige, were consistently praised for their excellent service, communication, and professionalism. They were described as friendly, approachable, and helpful throughout the buying and selling process.
Positive Experiences
Many reviewers had a positive experience with the agency, stating that they would highly recommend them and would use their services again. The staff were commended for their prompt responses, clear explanations, and ability to resolve issues efficiently.
Negative Experiences
On the other hand, some reviewers had a negative experience with the agency, citing poor communication, rudeness, and a lack of transparency. One reviewer was particularly dissatisfied with the agency's handling of a sale, feeling that they were misled and lied to.
Areas for Improvement
The reviews suggest that the agency could improve their communication and customer service skills, particularly when dealing with first-time buyers or sellers. Some reviewers felt that they were not kept informed or updated regularly, leading to frustration and mistrust.
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