Treat others as you would expect to be treated
Since 1977, Sparkle Cleaning and Maintenance Services Ltd has proudly served clients across the South-West region of the UK. Based in the historic city of Bath, we have built a reputation for delivering reliable and consistent cleaning solutions across a diverse range of commercial and residential properties.
A Commitment to Client Satisfaction
Our highly trained and experienced team understands that every client is unique, with specific cleaning needs and preferences. We prioritize clear communication and personalized approaches to ensure that your specific requirements are met. We actively encourage feedback and strive to maintain the highest level of consistency in our services.
Comprehensive Cleaning Services
At Sparkle, we offer a comprehensive range of cleaning services that extend far beyond simply "cleaning offices." Our diverse portfolio includes:
General Office Cleaning
- Daily, weekly, or monthly office cleaning
- Deep cleaning and disinfection
- Window cleaning
- Dusting and polishing
- Waste removal
Additional Services
- Carpet & Upholstery Cleaning: Expert cleaning for carpets, upholstery, and even Christmas trees.
- Office Plants & Sanitization: Regular cleaning and sanitizing of office plants and electronic devices.
- Full Builders & Project Clean: Comprehensive cleaning for new construction or renovation projects.
- Exterior Car Park Cleaning: Maintaining the cleanliness and safety of your property's parking area.
- Floor Polishing: Enhancing the shine and longevity of your office floors.
Treating People Right
At Sparkle, we treat our clients and our team with the utmost respect. Our staff are fully trained and experienced, and we are committed to providing a courteous and professional experience. We operate under the motto "Treat others as you would expect to be treated, " resulting in excellent staff retention and consistent service delivery.
Summary of Reviews
The reviews provided offer a negative perspective on the company in question, with customers expressing dissatisfaction with the service provided and employees detailing their negative experiences while working for the company.
End of Tenancy Cleaning Issues
One reviewer, Charlie Ransford, rated the company with one star and described a terrible experience with their end of tenancy cleaning service. Despite their dissatisfaction and provision of photo evidence, the company charged full price and made the customer pay for another cleaning service that their landlord arranged. This highlights issues with the company's customer service and quality of work.
Workplace Concerns
Another reviewer, Chris Fraser, also rated the company with one star and shared his horrific experience as an employee. He mentioned that his supervisor mixed hazardous chemicals, which is a serious health and safety concern. Additionally, he was denied a face mask despite working in a confined space with hazardous chemicals for a month. The reviewer also reported late wages and issues with management when he refused to stay on longer than his scheduled shift. This indicates problems with workplace safety and management practices within the company.
Be the first to review Sparkle Cleaning.
Write a Review
