Escape to tranquility in the heart of Yorkshire
The Old Vicarage Pub, located at LE8 6JH, Whetstone, Leicester, is a traditional, family-friendly establishment that offers an extensive menu of classic dishes, a succulent Sunday roast, and a range of beverages that cater to all tastes. Our charming, converted vicarage boasts a warm and welcoming atmosphere, making it the perfect place to enjoy quality time with family and friends. We are proud to be a part of the Marston's group, a reputable and responsible company that prioritises your privacy and the protection of your personal data.
Our Commitment to Your Privacy
At The Old Vicarage Pub, we value your privacy and are committed to safeguarding your personal information. We comply with the UK General Data Protection Regulation, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations to ensure that your data is handled with the utmost care. In this privacy policy, we will explain what personal information we collect, how we use it, and the measures we take to protect it.
The Information We Collect
When you visit our website or our establishment, we may collect the following personal data:
1. Contact Data: This includes your name, email address, phone number, and any other information you choose to provide when you contact us, make a booking, or sign up for our newsletter.
2. Usage Data: When you browse our website, we automatically collect information about your device, your browsing actions, and patterns. This information may include your IP address, browser type, and operating system.
3. Transaction Data: When you make a purchase or reservation, we collect data about your transaction, such as the date and time, the items purchased, and the payment method.
How We Use Your Information
We use the information we collect for the following purposes:
1. To Provide Our Services: We use your contact and transaction data to process bookings, answer your inquiries, and deliver our services.
2. To Improve Our Website and Services: We analyse usage data to identify trends, issues, and opportunities for enhancing our website and services.
3. To Communicate With You: We may use your contact information to send you news, updates, and promotions, provided you have given us your consent to do so. You can opt-out of our mailing list at any time.
Data Security
At The Old Vicarage Pub, we prioritise the security of your personal information. We have implemented appropriate technical and organisational measures to protect your data against unauthorised or unlawful processing, accidental loss, destruction, or damage. Additionally, we require our data processors, such as Cogent ( www.cogent.co.uk), to adhere to strict data protection standards and to implement adequate security measures.
Your Rights
Under Data Protection Laws, you have the following rights:
1. Right of Access: You have the right to request access to your personal data.
2. Right to Rectification: You have the right to request corrections to any inaccurate or incomplete data.
3. Right to Erasure: You have the right to request the deletion of your personal data in certain circumstances.
4. Right to Restriction of Processing: You have the right to request the restriction of the processing of your personal data in certain circumstances.
5. Right to Data Portability: You have the right to request the transfer of your personal data to a third party in certain circumstances.
6. Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where the processing is based on our legitimate interests.
7. Right to Withdraw Consent: You have the right to withdraw your consent to the processing of your personal data at any time.
To exercise any of these rights, please contact us at Marston's PLC, St Johns House, St Johns Square, Wolverhampton, WV2 4BH, or via email at DataSecurityInformation@marstons.co.uk.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the effective date. We encourage you to review our privacy policy periodically for any updates or changes.
Contact Us
If you have any questions or concerns about this privacy policy or your privacy, please contact us at Marston's PLC, St Johns House, St Johns Square, Wolverhampton, WV2 4BH, or via email at DataSecurityInformation@marstons.co.uk. Our telephone number is 01902 907250.
Summary of Reviews
Service and Staff
The majority of the reviews praised the staff for their friendly, welcoming, and attentive service. Many customers appreciated the prompt and efficient service, and staff were described as "helpful, " "friendly, " and "cheerful." A few customers noted that the staff made an effort to accommodate their needs, such as arranging a special Christmas meal or catering to families.
Food Quality and Options
The reviews generally complimented the food quality and variety. Customers appreciated the abundance of options, including "loads of pub classic dishes" and a few unique selections. The food was often described as "great, " "hot, " and "fresh." A few customers noted that the portions were generous, and the food was "reasonably priced."
Atmosphere and Value
The atmosphere was consistently described as "warm, " "friendly, " and "great." Customers appreciated the value for money, noting that they received "what we paid for" and that the pub offered a "pleasing evening out at reasonable cost."
Minor Criticisms
A few customers noted minor issues, such as the steak being "tough" and "leathery" or the need for the chef to adjust the grill temperature. Another customer noted that the toilets were located upstairs, which may be difficult for some patrons. However, these issues were not enough to deter customers from enjoying their overall experience.
Overall Experience
The overall experience at the pub was overwhelmingly positive, with many customers expressing their intent to return and recommend the establishment to others. The pub was described as a "great family pub" and a "nice place to go" for a meal out.
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