Wrights Accident Repair Centres (Wrights ARC) have been at the forefront of vehicle repair services in Northern Ireland for over 40 years. With a solid reputation built on consistent, high-quality work, Wrights ARC has established itself as a trusted name in the industry. We have seen significant changes over the years in repair technology, materials, and computerisation, and have continuously adapted to meet these evolving needs. At Wrights ARC, we believe in repairing vehicles correctly, and our commitment to manufacturers' standard repair methods has earned us a strong standing with insurance companies, brokers, fleet companies, and private motorists.
Our headquarters are located at 21 Rowantree Road, Dromore, N. Ireland BT25 1NN, with additional branches in Belfast, Dromore, Dundonald, and Newtownabbey. We understand that the accident repair process can be a stressful experience for some customers, and we are dedicated to providing a transparent and supportive process. We keep our customers informed throughout the repair to ensure their confidence in the claims support. Our registered address is Brackenvale Business Park, 533 Saintfield Road, Belfast, BT8 8ES.
Services
At Wrights ARC, our skilled team of experienced estimators provides accurate and detailed estimates for repairs, ensuring a speedy approval process by the insurance company. We offer a range of services beyond accident repair, including air conditioning refills, wheel alignment, alloy wheel repair, and glass replacement. We can also undertake sign writing and decals, along with a full valet service for your vehicle. Our collection and delivery service is available for those within a 10-mile radius of our branches.
Air Conditioning Refills
Your vehicle's air conditioning system needs regular maintenance, and the most common cause of failure is the lack of refrigerant. At Wrights ARC, we can re-gas your air conditioning system, ensuring that it functions optimally.
Free Repair Quotes
We are always happy to provide a free quote for our services. You can pop into one of our five branches to discuss your requirements or fill in the estimate form and upload some pictures of your vehicle. We will respond within two working days with a detailed quote.
Approved by Leading Insurers and Manufacturers
Wrights ARC are approved by a number of Manufacturers and Insurers to carry out repair work to the exacting standards required. Our approval status means constant investment in modern equipment and ongoing staff training to ensure that our customers receive the highest quality repair work.
Guarantee
We offer a three-year guarantee on all repairs carried out by our team, giving you peace of mind that your vehicle is in safe hands.
General Enquiries
For general enquiries, you can reach us by email at dougie@warcni.co.uk, or by telephone at 028 9081 7181. Our team is always available to answer any questions you may have regarding our services.
Summary of Reviews for Wrights of Dromore
Customer Satisfaction
- The overall satisfaction level of customers is quite low, with the majority of reviews being negative.
Service Quality
- Many customers have expressed dissatisfaction with the quality of service provided by Wrights of Dromore, citing issues such as long waiting times, incomplete repairs, and damaged parts.
- Some customers have mentioned that they were not informed about the delays or problems with their vehicles until they picked them up.
Communication
- Several reviewers have noted poor communication from the company, including not being kept updated on the status of their vehicle repairs.
Reliability
- A few customers have experienced ongoing issues with their vehicles even after repairs were completed, leading to further frustration and disappointment.
Professionalism
- There have been complaints about the professionalism of the staff at Wrights of Dromore, with some customers feeling that their concerns were not taken seriously or addressed promptly.
Positive Feedback
- One customer had a positive experience with Wrights of Dromore, praising their first-class service and repairs.
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