Transforming Your Home, One Design at a Time
About Us
Wentworth & Rose Property Services is a modern, independently owned Estate and Letting Agent based in the heart of Birmingham. We pride ourselves on offering a refreshing and personalized approach to the often complex world of property, focusing on exceptional customer service and consistent communication.
Our diverse team of local experts has deep understanding of the Birmingham property market, enabling us to offer unparalleled guidance and tailored solutions to every client. We believe in transparency, consistency, and a personalized approach to every engagement.
What We Do
We offer a comprehensive range of services designed to meet your every need, whether you're looking to buy, sell, let, or invest in property. Our services include:
For Sellers & Landlords
- Sales & Lettings: Traditional and modern approaches to selling and letting your property, including fully managed options.
- Property Valuation: Accurate and reliable property valuations to help you make informed decisions.
- Market Expertise: Local knowledge and insights to ensure you achieve the best possible outcome.
For Investors
- Investment Opportunities: Guidance on building and managing a diverse property portfolio.
- Market Analysis: Comprehensive market assessments to identify profitable opportunities.
- Bespoke Solutions: Tailored strategies to meet your individual investment goals.
For Tenants
- Finding Your Home: Comprehensive property searches and personalized guidance through the tenancy process.
- Dedicated Support: Responsive property management and attentive communication throughout.
- Peace of Mind: Access to experienced professionals to handle repairs, maintenance, and other concerns.
Our Commitment
We are committed to:
- Providing our clients with clear and concise information throughout the process.
- Maintaining open and consistent communication, ensuring you are kept updated every step of the way.
- Offering tailored solutions that meet your unique needs and goals.
- Delivering exceptional customer service with a focus on building lasting relationships.
Our Team
Our dedicated team of professionals are passionate about exceeding expectations and delivering exceptional results for our clients. We are:
- Experienced and qualified property professionals
- Local market experts
- Client-focused individuals committed to delivering exceptional service
Poor Management and Breach of Trust
The reviews highlight the poor management and breach of trust exhibited by Wentworth and Rose, a letting agency. Several clients have reported discrepancies in the agency's conduct, including collusion with landlords to withhold deposits, lack of professionalism, and inefficient maintenance services.
Lack of Transparency and Communication
Ragazzo Piccolo, Sanchay K., and Charlie White all experienced difficulties in communication with the agency. They were not provided with timely confirmation of viewing appointments, and their concerns were ignored or met with indifference. Moreover, the agency showed little concern for the tenants' time, prioritizing the interests of property owners instead.
Compromised Tenant-Landlord Relationships
The agency's actions have also compromised the relationships between tenants and landlords. Ragazzo Piccolo and Charlie White reported instances where the agency failed to address maintenance issues in a timely manner, leading to further damage and financial loss. This has resulted in a lack of trust between the parties, making it challenging for them to work together effectively.
Positive Experiences
In contrast, Priya Keshwara, Ellen Franklin, and Shaz Sahz had positive experiences with the agency. They praised the agency's professionalism, friendly staff, and effective communication. Priya Keshwara and Ellen Franklin specifically commended the agency's helpfulness and enthusiasm in assisting them with their moves.
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