Expert Electrical Solutions, Delivered with Care
At J & J Drake, we pride ourselves on being a leading electrical company, committed to delivering exceptional service to our valued customers across the nation. With a strong foundation built on reliability, local knowledge, and customer care, we provide a comprehensive range of electrical services to domestic, commercial, and industrial clients. Since our establishment in 2004, our family-run business has grown to become a trusted name, renowned for our expertise, attention to detail, and straight-talking approach.
Our Services
As a fully accredited electrical company, we offer a wide range of services to cater to the diverse needs of our clients. From simple light fittings and socket outlets to complex industrial installations, servicing, and maintenance, our skilled team of electrical engineers and support staff are dedicated to providing top-notch solutions. Our services include testing and inspecting, fault finding, new build installations, rewiring, maintenance, and many more. Whether you require electrical vehicle charging points, portable appliance testing, or general maintenance services, we've got you covered.
Our Team
Meet our friendly, helpful team of electrical engineers and support staff who are passionate about delivering exceptional service. From our Managing Director, Steve Drake, to our Operations Managers, Engineers, and Administrators, every member of our team is committed to providing an unparalleled level of customer care. We're proud to have a dedicated team that shares our values and strives to exceed our customers' expectations.
Our Commitment
At J & J Drake, we're dedicated to maintaining the highest standards of quality, safety, and environmental responsibility. Our accreditations and quality standards, including ISO 9001, ISO 14001, and ISO 45001, are a testament to our commitment to excellence. We're also proud members of the National Inspection Council for Electrical Installation Contracting (NICEIC) and Constructionline Gold Member, demonstrating our dedication to quality and compliance.
Our Mission
Our mission is to provide our customers with an exceptional level of service, ensuring their electrical needs are met with expertise, efficiency, and care. We strive to build long-lasting relationships, founded on trust, reliability, and transparency. By combining our skills, knowledge, and experience with a passion for delivering exceptional service, we aim to be the electrical company of choice for homes and businesses nationwide.
Services and Responsiveness
The reviewers, Paul Grimwade and Janet Busson, have both given 5-star ratings for the services provided by the company. According to Paul, the company offered various services including restoring power, general repairs, and installing ground wires. Janet's review highlights the exceptional responsiveness of the staff, who spent two whole days addressing her issue and provided polite and professional service.
Specific Experiences
Janet's review provides a specific example of the excellent service she received. She mentions that she had no electricity on New Year's Eve and New Year's Day, but the staff worked tirelessly to resolve the issue. Her review is effusive in its praise, stating that she cannot speak highly enough of the company and expressing her gratitude.
Conclusion
The reviews overall demonstrate a high level of satisfaction with the company's services and responsiveness. The reviewers were impressed with the professionalism and politeness of the staff, and the company's willingness to go above and beyond to resolve issues.
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