Transform Your Space with J&M Flooring
At J&M Flooring, we are a family-run business with over 40 years of experience in the trade. We pride ourselves on offering a high quality of service together with friendly, knowledgeable advice. Our team of experts is dedicated to providing you with the best flooring options for your home or commercial space.
Our Services
We supply and fit a vast selection of carpets, engineered wood, LVT (Luxury Vinyl Tile), Vinyl, and laminate flooring for both residential and commercial customers. We understand that every space is unique, which is why we offer a no-obligation free measuring and estimating service. Our team will work closely with you to understand your needs and provide you with personalized recommendations. We can even bring samples directly to your home if required, so you can make an informed decision.
Our Expertise
Our team has extensive knowledge and expertise in the flooring industry, and we're committed to providing you with the best possible service. Whether you're looking for a new carpet, engineered wood flooring, or Luxury Vinyl Tile, we'll guide you through the entire process, from selection to installation. Our fitters are professional, friendly, and meticulous in their work, ensuring that your new flooring is installed to perfection.
Our Commitment
At J&M Flooring, we're committed to providing exceptional customer service, quality products, and expert installation. We understand the importance of getting it right, which is why we pride ourselves on attention to detail and a customer-centric approach. Our goal is to not only meet but exceed your expectations, ensuring that you're completely satisfied with your new flooring.
Overall Experience
Reviews highlight both exceptional and disappointing experiences with the company. On the positive side, several customers praised the company's attention to detail, competitive pricing, and excellent communication. The fitters, Ashley and Jamie, were particularly commended for their precision and professionalism.
Quality of Service
Some reviewers reported receiving a high-quality service, with fitters demonstrating exceptional skill and attention to detail. The process of getting a quote, choosing the right flooring, and arranging installation was described as straightforward and pressure-free.
Issues with Service
However, one customer had a poor experience, citing that the company failed to show up for a scheduled measurement and quotation, citing a dead battery as the reason. The customer was unhappy with the lack of communication and took issue with the company's response to their concerns.
Staff and Communication
The fitters, Ashley and Jamie, were repeatedly praised for their professionalism and precision. The company's communication was also commended, with customers appreciating the ease of getting a quote and arranging installation.
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