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Based in the heart of Devon, DCTV is a family-run business with over 15 years of expertise in TV aerials, satellite TV, CCTV, and TV wall mounting. We're passionate about providing our customers with clear, straightforward advice and comprehensive solutions to all their home entertainment and security needs.
TV Aerials
- Repair and installation of all types of digital TV and DAB radio aerials.
- Freeview aerial installations backed by a 1-3 year warranty.
- Free estimates for new installations on residential and commercial properties.
Satellite TV
- Installation, repair, and upgrade of Freesat and Sky TV systems.
- Competitive prices and free quotations for new installations.
CCTV
- Supply and installation of high-definition (HD) CCTV systems for homes and businesses.
- Wide range of options to suit all budgets and security needs.
- Free quotes and surveys.
TV Wall Mounting
- Professional TV wall mounting service for all types of walls.
- Stress-free experience with expert installation by experienced technicians.
Additional Services
- 4G broadband installation for areas with poor phone signal.
- Network cabling for homes and businesses.
- Repair of Freeview aerial systems, hotel I.R.S systems, communal systems, and caravan parks.
Our Commitment
Our team of experienced professionals is dedicated to providing exceptional customer service, efficient installations, and top-notch equipment. We take pride in our work and are committed to exceeding your expectations.
Areas Covered
DCTV proudly serves the entire Devon region, including Dartmouth, Kingsbridge, Totnes, Exeter, Plymouth, Dartmoor, Exmouth, Dawlish, Ashburton, Buckfastleigh, South Brent, Ivybridge, Noss Mayo, Yealmpton, and Salcombe.
Customer Feedback Summary
Installation Experience
Clint and Jake from DCTV have received praise for their installation services. They are described as professional, friendly, and efficient, ensuring that the job is done quickly and tidily. Clint's dedication to solving tricky installations and his commitment to customer satisfaction were highlighted by multiple reviewers. Jake's prompt and efficient service, including his ability to complete tasks on the same day as the initial call, was also praised.
Customer Service
The company's customer service has been highly commended. Reviewers appreciated the excellent communication and prompt responses from the team. The engineers were also noted for their friendly and approachable nature, making the overall experience pleasant for customers.
Technical Expertise
The technical expertise of the DCTV team was highlighted in several reviews. Clint's ability to troubleshoot issues and find solutions, even when faced with complex installations, was particularly praised. Jake's skill in installing TV points and resolving signal issues was also mentioned.
Negatives
There were a couple of negative experiences reported. One reviewer had an engineer fail to show up for an appointment, and another had issues with the scheduled time for a visit. However, it appears that these incidents were isolated, and the company has otherwise received overwhelmingly positive feedback.
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