Our Story
West Mercia Air Conditioning Ltd has been providing climate control solutions to businesses across the nation for over 42 years. Founded in 1977, we have consistently offered exceptional service, employing a team of highly skilled and experienced engineers to tackle projects of all sizes. Our dedication to exceptionalism has secured our position as a leading authority in the industry.
Our Expertise
We offer a comprehensive range of services, encompassing:
1. Design & Consultancy
- Collaborative consultations to understand your specific needs and goals.
- Detailed design plans tailored to your premises and requirements.
- Bespoke solutions that optimize energy efficiency and create optimal comfort.
2. Installation & Commissioning
- Professional installation of all makes and models of air conditioning and ventilation systems.
- Detailed commissioning procedures to ensure optimal performance.
- Efficient and timely project management.
3. Service & Maintenance
- Comprehensive planned maintenance programs to prevent breakdowns and ensure optimal efficiency.
- Responsive emergency repairs carried out by qualified engineers.
- Parts replacements and preventative measures for sustained system health.
4. Project Management
- Large-scale project management for installations of all sizes.
- Skilled engineers with experience in diverse applications.
- Close collaboration and transparent communication throughout the process.
Our Clientele
We proudly serve an extensive range of clients across diverse industries, including:
- Commercial facilities: hotels, retail stores, office buildings, flats
- Industrial facilities: manufacturing plants, warehouses
- Institutional facilities: hospitals, schools, government buildings
- Food service facilities: restaurants, bakeries
Our Commitment
At West Mercia Air Conditioning, we are committed to:
- Providing personalized and responsive customer service.
- Delivering exceptional craftsmanship and attention to detail.
- Offering energy-efficient and reliable solutions.
- Building long-lasting relationships with our clients.
Get in Touch
To discuss your specific needs and explore how we can help you achieve optimal comfort and efficiency, please get in touch with our team today. We look forward to assisting you with your climate control requirements.
Overview of Reviews
Excellent Experiences
The majority of reviews praise the company's excellent service, highlighting their quick response, professionalism, and politeness. The reviewers were extremely satisfied with the installations, including heating systems and air conditioning, and appreciated the care taken during the fitting process. They also praised the regular service inspections and the company's overall professionalism.
Installation Experience
The reviews specifically mention the company's expertise in installing heating systems and air conditioning. The reviewers were pleased with the cleanliness and tidiness of the workmen and the prompt completion of the projects.
Staff and Management
The staff and management of the company were commended for their exceptional service, with one reviewer describing them as "at the peak of its professionalism." The reviewers appreciated the responsiveness and politeness of the team, making them feel valued and respected.
Negative Experience
Unfortunately, one reviewer had a terrible experience with the company, citing horrible service, unresponsiveness to emails, and rudeness from the staff. The issue with the cooling system took months to resolve and broke again shortly after, with the company avoiding responsibility and providing a contradictory engineer's report.
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