Our Vision
Ela's Cleaning and Ironing Services Limited exists to elevate the well-being of our clients by providing meticulous and personalized cleaning solutions across London. We believe a clean and harmonious environment fosters a sense of peace and productivity in both domestic and commercial spaces.
Our Commitment
We value open communication and collaboration with our clients to understand their unique needs and expectations. Our dedicated team of fully vetted and insured cleaners are reliable, experienced, and passionate about exceeding expectations. We use only environmentally friendly cleaning products and equipment to protect both your health and the environment.
1. Domestic Cleaning
Whether you require daily, weekly, bi-weekly, or monthly cleaning, we custom tailor our services to your individual requirements. Our meticulous attention to detail ensures a sparkling home you can be proud of.
2. Commercial Cleaning
We understand the unique demands of business environments. Our tailored commercial cleaning solutions cater to offices, reception areas, industrial units, and more. We guarantee a spotless and professional working environment for your employees and clients.
3. One-Off Cleaning
From deep spring cleans to end-of-tenancy thoroughness, we excel in meticulous one-off cleaning services to restore your property to its pristine glory.
4. Ironing Services
Say goodbye to ironing anxiety! Our careful handling and attention to detail ensure flawlessly ironed clothes, leaving you with a sense of calm and confidence.
5. Carpet Cleaning
Fresh and vibrant carpets contribute to a healthy and welcoming home. Our certified technicians professionally restore your carpets to their former glory, utilizing effective cleaning methods and spot removal expertise.
6. Oven Cleaning
Your oven is a culinary centerpiece, but sometimes achieving a deep clean can be a daunting task. Our skilled technicians effortlessly restore your oven to pristine condition, ensuring optimal performance and aesthetic appeal.
Meet the Team
Our leadership team, comprised of Chris Harrington (Customer Service Director), Ela Harrington (Managing Director), and Robin Harrington (Area Manager), are driven by a passion for exceptional customer service and a meticulous approach to cleaning. We are proud to have a dedicated team of cleaners who share our vision and values.
Service Quality
Many customers have reported poor service quality from Ela's Cleaning Company. Zainab M. and Deborah Mussell both gave 1-star reviews, stating that the company's customer service was appalling and that the quality of work was very poor. They also mentioned that the cleaners were reluctant to share details and were unprofessional.
Communication Issues
There have been issues with communication from the company. Zainab M. reported that the company only communicated through text messages and refused to provide information about the cleaner. Deborah Mussell also experienced poor communication, stating that the company seemed rude and refused to book the job due to her concerns about upfront payment.
Positive Experiences
On the other hand, several customers have had positive experiences with the company. Eleana Dimi, Ryan Ray, Owen Healy, Alma Hughes, Cafa Smith, and Lris Grey all gave 5-star reviews, praising the company's friendly, professional, and prompt service.
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