Discover the art of beautiful flooring with Floors of Stone
At Floors of Stone, we have been perfecting the art of providing high-quality, classically beautiful flooring solutions since 2007. Our journey began as a supplier of natural stone kitchen tiles to our sister company, deVOL Kitchens, which was established in 1989. Over the years, we have grown to become a leading supplier of natural stone, porcelain, terracotta, and reclaimed tiles, as well as our own range of wood flooring.
Our Services
We take immense pride in our extensive range of flooring products, which include Travertine Tiles, Limestone Tiles, Marble Tiles, Slate Tiles, Sandstone Tiles, Porcelain Tiles, Terracotta Tiles, Planks & Parquet, and Reclaimed Tiles. Our showroom at Cotes Mill showcases our comprehensive flooring displays, where our friendly and knowledgeable staff are always available to offer expert advice and guidance. We hold large quantities of flooring in stock, with most items available for express delivery.
Our commitment to excellence is reflected in our dedication to sourcing new and exciting natural stone tiles and porcelain flooring to add to our range. We also offer a variety of solid and engineered wood flooring options at our showroom. Our team is always happy to provide quotations, free samples, and expert advice to ensure that our customers find the perfect flooring solution for their needs.
Our Team
At Floors of Stone, we are proud of our team's dedication and professionalism. Our senior members of staff have a wealth of experience and knowledge in the flooring industry, ensuring that our customers receive the highest level of service and expertise. Meet our team, including our Managing Director, Kathryn Collins, who has been instrumental in shaping the company's vision and direction since 2009.
Our Promise
At Floors of Stone, we are passionate about providing our customers with the highest quality flooring products, exceptional customer service, and expert advice. We believe that our passion for flooring, combined with our commitment to excellence, sets us apart from other flooring suppliers. Whether you're looking for natural stone, porcelain, terracotta, or reclaimed tiles, or our own range of wood flooring, we are confident that we can help you find the perfect solution for your needs.
Overall Review Summary
Quality of Stone Tiles
The quality of the stone tiles from Floors of Stone has received both positive and negative reviews. Some customers have reported issues with the quality of the tiles, citing defects, crumbling, and breakage. On the other hand, many customers have praised the quality of the tiles, describing them as "stunning", "beautiful", and "outstanding".
Customer Service
Floors of Stone's customer service has also received both positive and negative reviews. Some customers have reported difficulties in communicating with the company, citing unresponsive staff and unhelpful attitudes. However, many customers have praised the customer service, describing it as "helpful", "responsive", and "exceptional".
Delivery and Logistics
Delivery and logistics have been a point of contention for some customers, with issues reported around delayed deliveries, incorrect orders, and difficulties with haulage companies. However, other customers have reported smooth and timely deliveries.
Recommendations
Based on the reviews, it appears that Floors of Stone has a loyal customer base, with many customers praising the quality of the tiles and the customer service. However, some customers have reported issues with quality and customer service.
Common Issues
- Defects and breakage in tiles
- Issues with haulage companies
- Difficulty in communicating with staff
- Inconsistent quality control
Common Praise
- Beautiful and high-quality tiles
- Helpful and responsive customer service
- Timely and efficient delivery
- Wide range of tile designs and options
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