Rely on us to keep you warm
At Swale Heating, we pride ourselves on being a leading provider of heating solutions to homes and businesses across the South East, London, and East Anglia. With over 50 years of experience in the industry, we have established ourselves as a trusted and reliable partner for all your heating needs. Our team of expert engineers, who are Gas Safe and MCS certified, are dedicated to providing exceptional customer service and ensuring that your home or business remains warm and comfortable throughout the year.
Our Services
We offer a comprehensive range of services, including new boiler installations, boiler repairs, and central heating system services. Our team can also provide you with renewable energy solutions, such as solar panels and air source heat pumps, to help you reduce your carbon footprint and energy bills. Whether you're a homeowner, landlord, or business owner, we have a solution to suit your needs. Our services include:
- New boiler installations from just 1900
- Boiler repairs and maintenance
- Central heating system services
- Renewable energy solutions, including solar panels and air source heat pumps
- Boiler cover and service plans
- Landlord services, including boiler cover and service plans
- Commercial heating solutions
Why Choose Us?
At Swale Heating, we understand the importance of providing exceptional customer service and ensuring that our customers are completely satisfied with our work. That's why we pride ourselves on being available 24/7 to provide support and services when required. Our engineers are Gas Safe and MCS certified, and we use only the best boiler brands on the market. We also offer a variety of financing options, including 0% interest finance, to make our services more affordable.
Our Commitment to Sustainability
We are committed to protecting the planet and reducing our carbon footprint. That's why we offer a range of sustainable energy heating options, from solar panels to air source heat pumps. We believe that everyone has a role to play in reducing their energy consumption and carbon emissions, and we're dedicated to helping our customers achieve this goal.
Swale Heating Services: A Review of Customer Feedback
Positive Feedback
Swale Heating Services received a significant amount of positive feedback from their customers. Many appreciated the professionalism and politeness of the engineers. Several customers were impressed with the prompt service and the fact that the engineers would call ahead to let them know when they would arrive. The company's customer service was also commended for their quick response to any issues that arose.
Negative Feedback
Unfortunately, not all the feedback was positive. A number of customers had issues with the reliability of the service. Several reported that engineers failed to show up for scheduled appointments, often without any notice or communication. This led to frustration and inconvenience for the customers, some of whom had taken time off work for the appointments. There were also complaints about the quality of the work done, with some customers experiencing problems with their heating systems after the engineers had left.
Additionally, some customers felt that the company's communication was lacking, with long wait times on the phone and unhelpful responses to queries. A few customers were also unhappy with the way certain issues were handled, such as a lack of consideration for customers' time and property.
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