Where every visit is a memorable one!
At Jacksons Wharf, we're passionate about providing a warm and welcoming atmosphere for our guests to relax, unwind, and enjoy great food and drinks with friends and family. Our pub, located in the heart of Hartlepool Marina, offers stunning views of the HMS Trincomalee, Britain's oldest floating warship, making us a must-visit destination for anyone looking for a unique dining experience.
We take pride in our extensive menu, featuring a range of delicious dishes to suit all tastes and dietary requirements. From classic pub favourites to mouth-watering burgers and tasty pub quizzes, there's something for everyone at Jacksons Wharf. Our bars are well-stocked with a selection of cask ales, lagers, wines, and spirits, ensuring that you'll find the perfect drink to accompany your meal.
Our Services
At Jacksons Wharf, we're dedicated to providing exceptional customer service and ensuring that every visit is a memorable one. Our team of friendly and attentive staff are always happy to help, whether you're looking for a table by the window or need recommendations on our menu.
We offer a range of services to make your visit even more enjoyable, including:
- Book Your Table: Reserve a table in advance to ensure a smooth and stress-free dining experience.
- Order To Table: Place your order from the comfort of your table, using our convenient online ordering system.
- Euros: Join us for live screenings of the Euros and enjoy a fun-filled atmosphere with friends and family.
- Pub Quizzes: Test your knowledge and compete against other teams in our regular pub quizzes.
Our Story
Jacksons Wharf has a long history of providing a warm and welcoming atmosphere for our guests. Our pub is located in a stunning spot, with breathtaking views of the Hartlepool Marina. We're proud to be a part of the Marston's group, a company with a rich history and a passion for delivering exceptional customer experiences.
At Jacksons Wharf, we're committed to delivering a high-quality service that exceeds our guests' expectations. We're always looking for ways to improve and evolve, ensuring that every visit is a memorable one.
Summary of Reviews
The overall impression from the reviews is that the pub is a charming and welcoming place with friendly staff, a good selection of food, and a lovely atmosphere. However, there are a few issues with food timing and availability.
Positive Comments
- The pub is described as having a charming and welcoming atmosphere.
- The staff are consistently described as friendly and hardworking.
- The food is generally well-received, with praise for the Sunday lunch, steak, and side dishes.
- Many reviewers enjoyed the views of the marina and the pub's location.
Negative Comments
- Some reviewers experienced delays in receiving their food, and a few were disappointed with the food's temperature upon arrival.
- A couple of reviewers mentioned that the pub ran out of certain items, such as regular hand-pulled beer and Sunday lunch options.
- One reviewer was not happy with the price of the meal.
- Another reviewer experienced a poor service, having to wait ages for food and receiving soggy chips and onion rings.
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