Excellence in Estate Agency
At Alex Jones Sales & Lettings, we are a gold award-winning estate agent based in Ashton-under-Lyne, covering all areas of Tameside. Our mission is to make it as easy as possible for you to buy, sell, let, or rent a property. We offer a comprehensive range of services, including sales, lettings, property management, and investment guidance.
Our Services
We understand that every client is unique, and that's why we tailor our services to meet your specific needs. Whether you're looking to buy or sell a property, let or rent, we've got you covered. Our services include:
- Property Sales: We provide expert guidance throughout the selling process, from valuation to completion.
- Property Lettings: We offer a comprehensive lettings service, including property management and rental yield calculations.
- Property Management: We take care of your investment property, ensuring it's well-maintained and profitable.
- Investment Guidance: We provide expert advice on investing in property, helping you make informed decisions.
Our Philosophy
At Alex Jones Sales & Lettings, our business philosophy is built on honesty, integrity, and professionalism. We believe in being real with our customers, providing honest advice and guidance throughout the property journey. Our goal is to make the process as easy and straightforward as possible, ensuring you receive the highest level of service.
Our Team
Our team is made up of genuine, down-to-earth people who are passionate about providing exceptional customer service. Meet our team members, Alex Bowden, Abby Bowden, Carl King, Lacey Williams, Chris Cunningham, and Copper, who are dedicated to helping you achieve your property goals.
Awards and Recognition
We are proud to have received numerous national awards, including two gold awards at the 2022 ESTAS for the best Letting Agent in Lancashire and North West, and the Gold 2023 British Property Award. These achievements have motivated us to continue pushing forward, striving to become the best estate agent we can be.
General Impression
The overall impression of Alex Jones Estate Agents is largely positive, with the majority of reviewers expressing satisfaction with the service they received.
Positive Comments
The reviewers praised the estate agents for their professionalism, courtesy, and efficiency. Many mentioned that the staff, particularly Lacey and Carl, were friendly, polite, and responsive to their queries. The agents were commended for their ability to keep clients informed throughout the process, providing regular updates and being proactive in addressing any issues that arose.
Negative Comments
However, some reviewers expressed disappointment with the service they received. One reviewer felt that the agent was unhelpful and unresponsive, while another felt that they were not informed about significant structural issues with a property. Another reviewer, a landlord, was dissatisfied with the management of their rental property, citing issues with work not being completed and a lack of follow-up.
Issues with Communication
Some reviewers experienced issues with communication, including receiving vague or unhelpful responses to their queries. One reviewer felt that they were not kept informed about the progress of their sale, leading to frustration and anxiety.
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