Trusted Experts in Plumbing, Heating, and Cooling Solutions
At Dorchester Boiler Solutions Ltd, we're a local family-run plumbing, heating, and cooling business based in Dorchester, covering the whole of the south coast and beyond. Our mission is to offer our customers the best possible service and to inspire and implement environmentally friendly solutions. We strive to go above and beyond for our customers, no matter the challenge, and aim to deliver our very best work every single day across our services.
Our Story
Dorchester Boiler Solutions Ltd was set up by Wayne and his wife in 2017, after deciding that they wanted to concentrate more on the plumbing and heating aspect of their skills set. Since then, Wayne has gained a lot of valuable knowledge and skills for renewable technologies such as heat pumps and air conditioning. Gaining these skills has helped our business to be able to adopt this knowledge into our existing portfolio of services and as a result, we can now integrate the new low-temperature heating systems into existing properties. These systems are now required by your local authority and will conform to the new building control regulations.
Our Services
We offer complete services for boilers, from replacement/installation, servicing, or repairs for your existing heating system or a complete installation of your heating system. Our engineer, Wayne, has personally completed a number of qualifications in modern low-temperature heating installation design. This means Wayne is able to offer you advice on the best way forward. He can help improve your existing system, making it more efficient. We can even redesign your system to the new low-temperature guidelines. We can offer a low-temperature heating system design service. Implementing this can save money on your running costs and help the environment.
Our heat pump services include designing and installing your new heat pump system to fully integrate into your home. A good design would give you all the benefits of a newly designed low-temperature heating system. Saving energy and helping the planet. We can also offer a selection of environmentally friendly air conditioning systems filled with a R32 refrigerant, which provides high-quality, purified air. It can help people with breathing conditions like pet allergies, dust mites, and even damp. Air conditioning can also provide heating and cooling.
Why Choose Us?
We are a family-run business, and as a result, we can fully understand that our customers mean everything to us. Without you, we wouldn't have a business. That is why we strive to give our customers the best possible service. If you'd like to find out what our customers are saying, then why not take a look at our 5-star reviews on Google!
Overall Impression
The reviews are overwhelmingly positive, with all reviewers giving 5-star ratings and praising the services of Wayne and Dorchester Boiler Solutions.
Professionalism and Work Quality
Reviewers consistently praised Wayne's professionalism, work quality, and attention to detail. He is described as "competent", "professional", "friendly", and "trustworthy". His work is described as "great", "excellent", and "thorough".
Reliability and Responsiveness
Wayne is praised for his prompt responses to emergency calls, with some reviewers mentioning that he arrived within an hour of being called. His reliability and punctuality are also highlighted, with one reviewer stating that he "worked hard to ensure we minimised any damage to the kitchen".
Customer Service
Wayne's customer service skills are highly praised, with reviewers appreciating his kind, reassuring, and courteous manner. He is described as "a pleasure to work with" and "absolutely knew their onions".
Recommendations
All reviewers would highly recommend Wayne and Dorchester Boiler Solutions to others, with some stating that they would "unreservedly recommend" his services.
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