At Premier Automotive, we pride ourselves on being a leading car dealership in the UK, offering a wide range of new and used vehicles from top manufacturers such as Kia, Suzuki, and Isuzu. With multiple branches located throughout Manchester and Rochdale, we strive to provide exceptional customer service and unparalleled expertise in the automotive industry.
Our Mission
Our mission is to provide a comprehensive and hassle-free car-buying experience, tailoring our services to meet the unique needs of each customer. We take pride in our experienced team of professionals who are dedicated to delivering exceptional service, ensuring that every customer leaves our dealership feeling valued and satisfied.
Our Services
We offer an extensive range of services, including:
- New Car Sales: Explore our impressive selection of brand-new vehicles from Kia, Suzuki, and Isuzu, featuring the latest models and innovative technology.
- Used Car Sales: Browse our vast inventory of pre-owned vehicles, carefully selected and rigorously tested to ensure the highest quality and reliability.
- Aftersales: Our dedicated aftersales team is committed to providing top-notch maintenance, repair, and servicing for your vehicle, ensuring optimal performance and longevity.
- Finance: We offer flexible financing options and competitive rates to help make your car-buying dreams a reality.
- Motability: We're proud to be a part of the Motability scheme, providing adapted vehicles and exceptional customer service to those with mobility needs.
Customer Testimonials
Don't just take our word for it! Our customers rave about their experiences with Premier Automotive:
- "Excellent customer service, in particular, Jourdan, made the whole process easy and nothing was too much trouble."
- "Couldn't be happier and wouldn't hesitate in recommending Premier Isuzu & Select used cars!"
- "This is the best service I have ever had! Brilliant experience from start to finish dealing with the team from Hyde, especially Matt, who couldn't have been more helpful."
Purchase Experience
The majority of customers have had a positive experience when purchasing a car from Premier Kia Rochdale. Many reviewers praised the helpful and knowledgeable sales staff, easy and hassle-free purchasing process, and efficient delivery of their new vehicles.
Sales Staff
Several sales staff members were mentioned by name for their excellent service, including Paul Smith, Charlie Murton, Bassam, Andrew Lockett, and Adrian. These staff members were described as friendly, professional, and knowledgeable about the cars they were selling.
Positive Comments
Many reviewers praised the overall service they received from Premier Kia Rochdale, citing the friendly and helpful staff, efficient process, and excellent customer service.
Negative Comments
However, a few reviewers had negative experiences, citing issues with the service department, long wait times, and unprofessional behavior from some staff members. One reviewer had a particularly bad experience with a recurring start-up issue that was not resolved satisfactorily.
Common Issues
Some common issues mentioned by reviewers included long wait times, poor communication, and unprofessional behavior from some staff members.
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