Finding the best possible solution for life & business
At Raeburn Christie Clark & Wallace, we pride ourselves on finding the best possible solution for our clients, whether it be for life or business. As a full-service law firm, we can provide advice for individuals, families, and businesses across a range of legal areas, together with estate agency and financial services. Our approach is a simple but extremely effective one - to listen, understand your needs, and offer clear, practical advice.
Our Services
We offer a wide range of services designed to cater to the diverse needs of our clients. Our property services include commercial property, wills, family law, employees and employers, corporate and business law, financial services, and mortgages. Our team of experts is dedicated to providing sympathetic and understanding advice to our private clients, and commercially focused and pragmatic advice to our business clients.
Our Expertise
Our team of experienced solicitors, estate agents, and financial experts has extensive knowledge and expertise in their respective fields. We listen to understand your needs and provide clear and practical advice, ensuring that you receive the best possible solution for your life or business. Whether you are looking to buy or sell a property, require legal advice on a business matter, or need guidance on financial services, we are here to help.
Our Values
At Raeburn Christie Clark & Wallace, we value our clients above all else. We believe in building long-term relationships based on trust, respect, and open communication. Our team is committed to providing exceptional service, tailored to meet the unique needs of each client. We strive to stay ahead of the curve, keeping up-to-date with the latest developments in law, finance, and estate agency, to ensure that our clients receive the best possible advice and guidance.
Our Team
Our team is comprised of experienced solicitors, estate agents, and financial experts who are committed to finding the best possible solution for our clients. We have a strong North East branch network, with offices in Aberdeen, Banchory, Ellon, Inverurie, and Stonehaven. Our team is led by a group of partners who are dedicated to providing exceptional service and expertise to our clients.
Poor Customer Service
The majority of the reviews focus on the poor customer service provided by the solicitors. Rude staff are the common denominator in these complaints. The reviewers have reported that they were met with hostility and unprofessional behavior by the staff, particularly over the phone.
Lack of Training
Many reviewers have mentioned that the staff, particularly those handling phone calls, appear to be lacking in the necessary training to deal with customers. This has led to misunderstandings, miscommunication, and a general lack of helpfulness.
Unpleasant Experience
As a consequence of the poor customer service, many reviewers have reported having an unpleasant and frustrating experience when dealing with the solicitors. They have been left feeling disappointed, annoyed, and even harassed.
No Positive Feedback
Given the overwhelmingly negative feedback, there are no positive comments to summarize.
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