Don't leave it until you break down - set price servicing from 49.99
Our Vision
A1 Recovery exists to provide you with comprehensive and reliable vehicle recovery, servicing, and repair services across Hampshire, Sussex, Wiltshire, and Dorset. We were born out of a desire to offer a more personal, efficient, and transparent experience than traditional garages and recovery services.
Our Story
Frustrated by the impersonal and often unreliable services available in the motor trade, the founders of A1 Recovery decided to take action. Drawing on their experience and industry knowledge, they established A1 Recovery with the mission of offering a refreshingly different experience, built on trust, transparency, and exceptional customer care.
Our Services
We offer a full range of services, including:
- Breakdown Recovery: Immediate response 24/7 for all types of roadside assistance.
- Fuel Drain & Misfuelling Solutions: Our technicians can safely remove incorrect fuel and replenish your tank.
- Vehicle Servicing & Repairs: From routine servicing and MOT preparation to comprehensive repairs and engine rebuilds.
- Mobile Tyre Fitting: Get a puncture repaired quickly and efficiently without waiting for a tow.
- Vehicle Storage: Secure, reliable storage for your vehicle in our modern facilities.
Why Choose A1 Recovery?
- Experienced & Qualified Staff: Our team consists of skilled and certified technicians with vast experience in all aspects of vehicle care.
- Transparent Pricing: We offer clear and competitive pricing with no hidden costs or surprises.
- Exceptional Customer Service: We are committed to providing a friendly and personalized experience, treating each customer with respect and honesty.
- Fast Response: We understand the importance of getting back on the road quickly, so we offer prompt response times and efficient service.
General Overview
The reviews of A1 Recovery are largely positive, with many customers expressing satisfaction with the service they received. However, there are also some negative reviews that highlight issues with communication, refunds, and staff behavior.
Positive Experiences
Many reviewers praised the company's prompt and efficient service, with some highlighting the kindness and patience of the recovery agents. Several reviewers appreciated the clear explanations and advice provided by the staff, making them feel safe and confident in the service.
Negative Experiences
Some reviewers reported issues with communication, including delayed or cancelled recoveries, and difficulties in getting refunds. One reviewer felt that the staff were rude and unhelpful, and another reported a distressing experience with a driver who removed items from their vehicle without permission.
Staff and Communication
Some reviewers praised the staff as friendly, knowledgeable, and helpful, while others reported negative interactions with rude or unhelpful staff. Communication issues were also a problem, with some reviewers experiencing delays or difficulties in getting refunds or resolving issues.
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