Your car, our expertise, your satisfaction - guaranteed!
Established in 1994, R's Autos is a family-run garage based in Acton, Sudbury. Led by Managing Director Richard Hibble and Director Kieren Hibble, our team has over 20 years of experience in the motor industry and is dedicated to delivering exceptional customer service alongside high-quality repairs and servicing.
Vehicle Servicing & Repairs
We provide comprehensive servicing and repairs on all makes and models of vehicles, encompassing:
- MOTs: Arrange your annual MOT in our state-of-the-art dual lane test bay and benefit from our 'while-u-wait' option.
- Tyres: Choose from a vast range of high-quality tyres to suit your budget and requirements.
- Air Conditioning: Keep cool and comfortable with our air conditioning installation, servicing, and repair services.
- Diagnostics: Utilize our advanced diagnostic tools to identify and address any technical issues with precision and efficiency.
Air Conditioning Expertise
We understand the importance of a reliable and efficient air conditioning system in modern vehicles. Our skilled technicians can:
- Install a brand new air conditioning system for your car.
- Service and maintain your existing air conditioning system, ensuring optimal performance and efficiency.
- Diagnose and repair any air conditioning problems, restoring cool air and comfort to your vehicle.
Advanced Diagnostics
Utilizing the latest diagnostic tools, our team can accurately identify and effectively repair:
- Common vehicle issues.
- More complex electrical and mechanical problems.
- ABS and emission control issues.
Quality & Customer Service
At R's Autos, we pride ourselves on:
- Using only guaranteed parts for lasting and reliable repairs.
- Providing personalized attention to each customer.
- Maintaining comprehensive quality control procedures for total peace of mind.
Excellent Customer Service and Professionalism
The reviews for R's Autos are extremely positive, with all authors giving the garage 5-star ratings. The customers praise the dedicated and professional staff, who provide exceptional service and go above and beyond to ensure that their vehicles are repaired and maintained to a high standard. The authors highlight the garage's ability to work on a range of vehicles, including high-performance cars like Porsches, and praise the friendly and helpful approach of the staff.
Reliability and Efficiency
Several customers mention the garage's reliability and efficiency, commenting that they have received their vehicles back quickly and efficiently, despite the complexity of the repairs. One author mentions that the garage was able to collect his car from his car park and return it to him once the repairs were completed, demonstrating the garage's willingness to go the extra mile for its customers.
Personal Touch
The reviews also praise the garage's personal touch, with customers commenting that the staff are friendly and approachable. Many authors express their gratitude for the garage's help, particularly in situations where they have needed urgent assistance.
Consistency and Trust
Several authors comment on the garage's consistent level of service, saying that they have used the garage for many years and have always been satisfied with the work done. One author mentions that he has found a trustworthy garage that he will use from now on, and another author comments that the garage is an "excellent local independent service and repair shop".
One Negative Review
The only negative review is from an author who was frustrated that the staff were too busy to plug in their car to read a fault code. However, the author notes that Bull Lane Garage were more than happy to help, despite also being busy.
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