Business Details
Emergency
services
Your Trusted Funeral Director in London
Poppy's Funerals is a London-based funeral director redefining the approach to end-of-life services. Established with a commitment to transparency and compassion, we prioritise choice, flexibility, and open communication to support families during challenging times. Our team specialises in arranging traditional and natural burials, cremations, and greener funeral options, ensuring every service reflects the unique wishes of the bereaved. As a Certified B Corp and Living Wage Employer, we uphold rigorous environmental and ethical standards while maintaining affordability.With a light-filled mortuary and a focus on modern, empathetic care, we guide families through every step, from immediate arrangements to memorial planning. Our 24/7 collection service and flexible hours reflect our dedication to accessibility, while client testimonials consistently highlight our professionalism, kindness, and ability to transform difficult experiences into meaningful farewells.
Services
Traditional Burials
Cremations
Greener Funerals
Natural Burials
Woodland Burials
Baby and Child Funerals
LGBTQ Funerals
Religious Ceremonies
Non-religious Services
Repatriation
Highlights and features
- We offer fully customisable funeral services tailored to individual wishes
- Our transparent pricing includes low-cost options with no hidden fees
- Certified B Corp status reflects our environmental and ethical commitments
- 24/7 collection team available 365 days a year
- Light-filled mortuary and modern facilities prioritising dignity and comfort
Associations and certifications
- Certified B Corp
- Living Wage Employer
What people say
Exceptional service
Highly recommend
Stress-free process
Meaningful tributes
Professional team
Services
Traditional Burials
We arrange traditional burial services with full ceremonial options. Our team coordinates cemetery bookings, hearses, and floral arrangements while respecting cultural and religious customs. Clients receive comprehensive guidance on documentation and memorial choices. This service suits families seeking conventional funeral arrangements with professional support.
Cremations
Our cremation services include chapel bookings, celebrant coordination, and personalised memorial planning. We offer flexible options for ashes scattering or interment while providing clear pricing for urns and keepsakes. This service caters to families preferring cremation with opportunities for tailored tributes in London's crematoriums.
Greener Funerals
We provide sustainable funeral alternatives using biodegradable coffins, electric hearses, and natural burial grounds. Our eco-conscious packages reduce environmental impact while maintaining dignity. This service appeals to environmentally aware clients seeking carbon-neutral farewell options across London's green spaces.
Baby and Child Funerals
Our sensitive team creates gentle farewell ceremonies for infants and children. We offer bespoke keepsake options, family-centred planning, and extended visitation rights. This service provides compassionate support for bereaved parents, including customised memorial items and flexible scheduling during difficult times.
Repatriation
We manage international repatriation logistics with dedicated documentation support. Our service includes transportation coordination, consular assistance, and cultural requirement guidance. This option serves families needing to transfer remains abroad while ensuring compliance with destination country regulations and maintaining respectful care throughout transit.
People
Poppy Mardall
Founder
Poppy Mardall established the company to transform funeral services through transparency and compassion. With extensive industry experience, she pioneered eco-friendly options and client-centred approaches. Her leadership focuses on ethical standards and innovative care solutions for both families and deceased individuals.
Victoria Mellor
Funeral Director
Victoria Mellor brings over 15 years' experience in compassionate funeral planning. Specialising in bespoke ceremonies, she coordinates complex arrangements while maintaining personal support. Her expertise includes cultural requirements and memorial personalisation, ensuring families receive tailored services aligned with their specific wishes and traditions.
Amy Gunning
Senior Funeral Director
Amy Gunning specialises in sensitive bereavement support and ceremony coordination. With a decade of experience, she guides families through documentation processes and memorial planning. Her approach combines professionalism with empathy, particularly noted in child funeral services and complex logistical arrangements for international transfers.
Gemima Parman
Client Services Manager
Gemima Parman oversees client communications and service coordination. She ensures smooth operations across all funeral types while maintaining ethical standards. Her role focuses on accessibility improvements and staff training, reinforcing the company's commitment to transparent, compassionate care throughout London and surrounding areas.
Hannah Smith
Funeral Arranger
Hannah Smith specialises in modern funeral planning and digital memorial options. She assists with celebrant coordination and eco-friendly choices, incorporating innovative elements into traditional services. Her client-focused approach ensures families understand all available options while receiving personalised guidance during difficult decision-making processes.
Questions
What types of funerals do you arrange?
We handle traditional burials, cremations, natural woodland burials, baby/child funerals, LGBTQ+ services, and repatriation. All services are fully customisable to reflect personal wishes and cultural requirements.
Are your prices transparent?
Yes, we provide clear pricing with no hidden fees. Our packages include low-cost options, and we never pressure families to purchase unnecessary services.
Do you offer 24/7 support?
Our collection team operates 24 hours a day, 7 days a week. Office support is available 9am-5pm Mon-Fri (9:30am Thursdays) with emergency contact options outside these hours.
Can I personalise the funeral service?
Absolutely. We specialise in bespoke arrangements, from unique venues and themed elements to specific music choices and memorial keepsakes, ensuring every detail reflects the deceased's personality.
Are you environmentally responsible?
As a Certified B Corp, we offer eco-friendly coffins, electric hearses, and green burial options. Our operations minimise environmental impact while maintaining dignified care standards.
How quickly can you arrange a funeral?
We can organise services within 7 days, coordinating all logistics including venue bookings, documentation, and transportation to meet urgent requirements while maintaining compassionate support.
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