Nestled in the heart of Newbury, Elite Garage Services has been a reliable partner for vehicle care and repairs since 2002. Family-run and proudly independent, we have established ourselves as a trusted and skilled MOT station and automotive repair center.
Our Team of Experts
Led by owner Jason, our team comprises highly qualified technicians with extensive experience across all makes and models of vehicles. Their expertise covers the entire gambit, from routine servicing and diagnostics to complex engine rebuilds, welding, and air conditioning repairs.
Quality & Transparency
At Elite, we prioritize correct diagnosis, high-quality workmanship, honesty, and exceptional customer care. We take pride in open and clear communication, providing detailed invoices that clearly outline parts and labor costs. We are happy to show you the parts that have been removed and explain the issues identified. Additionally, we offer comprehensive advisories on potential future work.
Comprehensive Services
Our extensive list of services includes:
- MOT Testing & Diagnostics: Comprehensive MOT testing for cars up to 3 tons, alongside expert diagnostics and repairs.
- Vehicle Repairs: From routine servicing to complex engine problems, transmission issues, and bodywork repairs, we tackle it all.
- Air Conditioning: Expert repair and servicing of all makes and models of air conditioning systems.
- Welding & Fabrication: Skilled welding and fabrication services for a diverse range of applications.
Customer-Focused Approach
We understand that your vehicle is more than just a means of transportation. That's why we take a personalized and caring approach to customer service. Our friendly and welcoming staff are always ready to answer your questions and address your concerns. We go the extra mile to ensure a comfortable and convenient experience for every customer.
We look forward to serving you and becoming your trusted partner in automotive care!
Overall Experience
The reviewers have had an overwhelmingly positive experience with Elite Garage, with all 12 reviewers giving a 5-star rating.
Friendliness and Customer Service
The staff at Elite Garage are friendly, welcoming, and knowledgeable. The receptionist is particularly praised for being warm and helpful. The team is also commended for being efficient and thorough in their explanations of the work done.
Quality of Work
The reviewers are impressed with the quality of work done by Elite Garage. They are prompt, efficient, and thorough in their diagnoses and repairs. The prices are also considered reasonable, with some reviewers mentioning that they are lower than quotes from other garages.
Communication
The team at Elite Garage is praised for their excellent communication skills. They keep customers informed about the progress of the work, explain the diagnosis and costs clearly, and are happy to answer any questions.
Flexibility and Reliability
Elite Garage is flexible and accommodating, willing to fit customers in at short notice and work around their schedules. They are also reliable, with reviewers praising their ability to complete work on time and to a high standard.
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