Providing clients with peace of mind for every step of life
Castle Carpets is a family-run business based in Morpeth, Northumberland, with a passion for providing exceptional service to each and every one of our customers. We pride ourselves on aftercare, committed to ensuring that our customers are completely satisfied with their flooring choice.
Our Story
Established in 1996, Castle Carpets has been dedicated to providing top-quality flooring solutions to homeowners and businesses in Northumberland and surrounding areas. Our team of experts is committed to helping you find the perfect flooring to transform your house into your home. Whether you're looking for a total makeover or adding new life to a room, we're here to guide you through our vast range of flooring options.
Our Services
At Castle Carpets, we offer a comprehensive range of flooring services, including carpet fitting, vinyl flooring, and laminate flooring. Our team of skilled fitters is dedicated to ensuring that your sub-floor is in the right condition before laying your flooring, ensuring that your new flooring looks great and wears well. We also provide a free measure, advice, and quote service, where our experts will come to your home to measure your space, provide advice on the best flooring options, and provide a personalized quote.
Our Brands
We are proud stockists and suppliers of some of the top flooring brands in the industry, including Amtico, Axminster, Karndean, Ulster, Cormar Carpets, Brintons, and Adam Carpets. Our showroom features stunning studios showcasing premier flooring brands, Amtico and Karndean flooring, offering a huge range of designs and options to create a stunning look for your home.
Why Choose Us?
At Castle Carpets, we pride ourselves on our exceptional service, quality products, and aftercare. We understand the importance of finding the perfect flooring for your home, and our team is dedicated to helping you every step of the way. With our free measure, advice, and quote service, you can trust that you're in good hands.
Customer Satisfaction
Excellent Customer Service
Many reviewers praised the excellent customer service provided by Castle Carpets. They appreciated the helpful and friendly staff, including Adam, Anne, Paul, and Jason, who went above and beyond to accommodate their needs.
Quality of Workmanship
Reviewers were extremely satisfied with the quality of workmanship provided by Castle Carpets. They praised the professional fitting of carpets and flooring, and appreciated the attention to detail and dedication to delivering high-quality results.
Wide Range of Choices
Some reviewers appreciated the wide range of flooring options available at Castle Carpets, including a good selection of top-quality vinyl flooring.
Issues with Customer Service
However, one reviewer expressed disappointment with the poor customer service, citing that it did not meet their expectations for the price paid.
High Prices
One reviewer noted that the high quality of the flooring options came at a high price, which may not be suitable for everyone.
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