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The Carpet Doctor has been the trusted provider of carpet and upholstery cleaning services for over 30 years, serving the residents and businesses of Stockton-on-Tees, Middlesbrough, Hartlepool, Darlington, Yarm, and the surrounding areas. As a family-run business, we take pride in our reputation for delivering exceptional, personalized service, and our team of knowledgeable and friendly experts will always arrive on-site in our distinctive Carpet Doctor-liveried vans, smartly dressed in uniform.
Our Services
We understand that every home and business is unique, which is why we offer a flexible carpet and upholstery cleaning service tailored to your specific needs. From 9am to 9pm, we'll work around your schedule to ensure your carpets, upholstery, and flooring receive the attention they deserve. And, with our advanced equipment, you can rest assured that your property will be cleaned efficiently and effectively.
Our services include:
- Carpets, upholstery, and flooring cleaned to the highest standards
- Stains and marks removed, including red wine, oil, paint, blood, soot, tea, coffee, pen marks, and more
- Odours eliminated using de-odourisers and specialist equipment
- Flood water removal with industrial-strength equipment
- Trustworthy, reliable, and competitively priced services
Our Equipment
At The Carpet Doctor, we invest in the latest, industrial-strength equipment to ensure our customers receive an unparalleled cleaning experience. Our truck-mounted cleaning units and portable machines allow us to tackle any job, from single carpets to entire homes and commercial spaces. We also utilize damp meters, dehumidifiers, turbodriers, and other specialist equipment to guarantee prompt drying, stain removal, and odour elimination.
Why Choose The Carpet Doctor?
As a family-run business, we're dedicated to providing personalized service, unparallelled expertise, and a commitment to excellence. With over 30 years of experience, our team is knowledgeable, friendly, and dedicated to delivering exceptional results. We take pride in our reputation, and our customers trust us to clean their homes and businesses properly, efficiently, and with care.
The Carpet Doctor Review Summary
Positive Comments
- Friendly and helpful service
- Efficient and effective cleaning process
- Professional attitude and punctuality
- Good communication and advice
- Quality service and end results
- Willingness to go the extra mile (e.g., leaving a dehumidifier)
Negative Comments
- Overcharging and misquoting prices
- Poor job quality and ineffective cleaning
- Failure to meet promised outcomes (e.g., dry carpets)
- Lack of professionalism and unhelpful attitude
- Misleading marketing and advertising
- Poor communication and unmet expectations
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