K D M Car Repairs is a family-run business established in 1986 by Karl May as a mobile mechanic. Over the years, the business has grown and expanded, moving into premises at Okus trading estate in 1990 and later into purchased premises at units 2 and 3 Argyle Commercial Centre in 2002. Throughout its history, the business has remained a trusted and valued family-run operation, dedicated to providing top-notch services to its clients.
Our Services
We offer a comprehensive range of services to cater to all your vehicle needs. Our skilled mechanics, with over 80 years of combined experience, are equipped to handle MOTs, repairs, and diagnostics. Whether you need a simple bulb replacement or an engine rebuild, our team is dedicated to providing precision quality work at competitive rates. We take great pride in our honesty, expertise, and attention to detail, ensuring that our clients receive the best possible service.
Our diagnostic services utilize state-of-the-art technology to identify and diagnose complex issues with your vehicle. Our team of skilled technicians, including auto electricians and motor vehicle engineers, work together to ensure that your vehicle is running efficiently and safely.
Our Commitment
At K D M Car Repairs, we are committed to providing our clients with an unparalleled level of service and expertise. We believe in building long-term relationships with our clients, and our dedication to quality, honesty, and competitiveness has earned us a loyal customer base. We strive to provide a comfortable and enjoyable experience for our clients, offering a comfortable reception area with free Wi-Fi and coffee while you wait.
Our Values
At K D M Car Repairs, we value our clients' trust, loyalty, and satisfaction above all else. We believe in providing transparent and honest services, ensuring that our clients are informed and involved throughout the repair process. We take pride in our skilled and dedicated team, our state-of-the-art equipment, and our commitment to excellence in all that we do.
General Perception
The majority of customers have had a positive experience with KDM Garage, praising their professionalism, friendliness, and honesty.
Positive Aspects
- Friendly and knowledgeable staff
- Honest and transparent service
- Good communication and updates throughout the repair process
- Reasonable prices
- Quick turnaround times
- Trustworthy and reliable
Negative Aspects
- One customer had a negative experience with a young female staff member, feeling they took no responsibility
- One customer was charged extra for a service without explanation
Customer Service
The customer service at KDM Garage is highly praised, with many customers commenting on the friendly and helpful nature of the staff, particularly Beth and Natalie on reception.
Technical Competence
The technicians at KDM Garage are knowledgeable and skilled, with many customers expressing confidence in their abilities to diagnose and repair their vehicles.
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