Find Your Perfect Vehicle with CMW
At CMW, we pride ourselves on being the premier authorised dealer for Haywards Heath, Horsham, Crawley, and West Sussex. Our state-of-the-art showroom is home to an extensive range of excellently-maintained used cars, as well as dedicated experts who can provide you with all the advice you need. We take pride in our reputation and are confident that you will find everything you are looking for with us.
Our Services
We offer a comprehensive range of services designed to make buying and owning a car an enjoyable experience. Our used car sales department boasts an impressive selection of models from renowned manufacturers, including Audi, BMW, Dacia, Fiat, Ford, Hyundai, Jaguar, Land Rover, Mercedes-Benz, MINI, Mitsubishi, Peugeot, Renault, Skoda, Suzuki, and Vauxhall.
In addition to our impressive range of vehicles, we also provide a variety of finance options, aftersales services, and offers designed to suit your specific needs. Whether you're an individual or a business, we have a plan that will cater to your requirements. We also offer fleet solutions and Motability services to those eligible.
Our dedicated service centre is equipped with the latest technology and staffed by trained technicians who use only genuine parts for added peace of mind. We can carry out MOTs, regular maintenance work, as well as reparative work, ensuring that your vehicle is in good hands.
Our Commitment
At CMW, we are committed to providing exceptional customer service, which is reflected in our excellent reputation and numerous customer reviews. We strive to make the car-buying process as smooth and hassle-free as possible, ensuring that you find the perfect vehicle to suit your needs and budget. Our knowledgeable experts are always available to provide guidance and support throughout your car-buying journey.
Overall Experience
The majority of customers have had a positive experience at CMW, with many praising the sales and service team for their honesty, helpfulness, and professionalism.
Sales Experience
Many customers have reported a positive sales experience, with salespeople such as Amber, Chris, and Chandler being particularly helpful and friendly. Customers have appreciated their transparency and honesty throughout the sales process.
Service Experience
The service team at CMW has also received high praise, with customers appreciating their professionalism, reliability, and honesty. John and the team have been commended for their thorough explanations of repairs and maintenance, as well as their ability to quickly source parts and complete repairs efficiently.
Customer Service
Customer service at CMW has been consistently praised, with staff being described as friendly, approachable, and willing to go the extra mile to resolve issues. The team has been commended for their patience and kindness, particularly when dealing with complex issues or unexpected problems.
Negative Experience
One customer, Martin Walsh, had a negative experience with Chandler Patel, the sales manager, who was described as rude and unhelpful. The customer reported being sold a faulty vehicle and experiencing poor customer service when trying to resolve the issue.
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