Experience a Homely Scottish Stay
Destiny Scotland is a well-established brand that has been offering high-quality serviced apartments in central Edinburgh and Glasgow since 2005. Our mission is to provide a home from home experience, combining the privacy and freedom of self-catering accommodation with the professional service of a hotel. With each of our apartments located in central areas and boasting their own unique character and period features, we invite guests to immerse themselves in the rich history and culture of these vibrant cities.
Our Services
At Destiny Scotland, we pride ourselves on offering a seamless and professional experience from booking to check-out. Our automated key code system ensures that guests have the freedom and privacy they desire, while our team is always on hand to provide assistance and support. We offer a unique selection of conversion buildings in both Edinburgh and Glasgow, each carefully selected and designed to offer stylish and comfortable accommodation.
All of our apartments are fully equipped with modern facilities, including kitchen facilities, tea and coffee making facilities, bed linen, towels, flat screen TV, hairdryers, and toiletries. We understand the importance of a comfortable stay, which is why we pay close attention to every detail, from the high-quality bed linen and towels to the complimentary Wi-Fi. Our apartments are serviced weekly, including a clean, and change of linen and towels for stays of a week or longer.
Our Locations
Edinburgh is one of the most popular destinations in Europe, and for good reason. With its rich history, stunning architecture, and vibrant culture, there is no shortage of things to see and do. Our apartments in Edinburgh are located in central areas, within walking distance of the most popular attractions, including Edinburgh Castle and the Royal Mile. Glasgow, Scotland's largest city, is officially the world's friendliest, offering a warm welcome and plenty to explore and enjoy, from stunning architecture to legendary nightlife.
Our Team
At Destiny Scotland, we believe that our team is the key to our success. We are a reliable, competent, and friendly team, dedicated to providing an excellent standard of service. We take pride in ensuring that our apartments are maintained to the highest standards, and we are always on hand to help with any requests or questions during your stay. Our goal is to provide a home from home experience, and we believe that our attention to detail and commitment to customer service sets us apart.
Our Values
At Destiny Scotland, we are committed to delivering first-class customer service, creating strong partnerships based on trust, and delivering consistent income to our investors. We believe that our success is built on the relationships we have with our guests, clients, and investors, and we take pride in providing a high-quality service that meets and exceeds expectations. Whether you are looking for a central base to explore the sights or a home from home while on business, we look forward to welcoming you to Destiny Scotland.
Unhelpful Experience
Several reviewers have had poor experiences with Destiny Scotland, citing unhelpful and unresponsive staff. Sheila Moseley had trouble cancelling her booking due to travel disruptions, while Janet Newman-Carty experienced issues with the fire alarm system and lack of support from the company. Rebecca Frances Langdale was left feeling frustrated after encountering unhelpful staff when trying to use a parking discount. Similar negative experiences were shared by Andy Grey, Becky Mary, and Derek Martin, who all felt let down by the company's customer service.
Confusion and Disappointment
Some reviewers have reported experiencing confusion and disappointment with their bookings. Janet Newman-Carty was unhappy with the company's handling of her complaint, while Rebecca Frances Langdale felt put off by the poor response to her parking issue. Andy Grey's experience was soured by a room cancellation, while Becky Mary was left waiting for her deposit refund. Derek Martin's booking was cancelled at the last minute, ruining his family's weekend.
Positive Experiences
However, a few reviewers have reported positive experiences with Destiny Scotland. Helen Mcphee enjoyed her stay in a Princes Street apartment, praising its views and modern amenities. Karen Grubb and Sacha Coombe also had wonderful stays, with the former raving about a Royal Mile apartment with a roof terrace. Lynsey Rice appreciated the company's handling of pandemic-related cancellations and would recommend them to others.
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