Protect Your Property with Confidence
At Capstan Security (Wessex) Ltd, we take pride in being a family-run company that has been providing top-notch security solutions to domestic and commercial customers for over 30 years. Based in Highcliffe, we operate in the Bournemouth, Poole, Christchurch, and The New Forest areas, covering much of Dorset, Hampshire, and Wiltshire. Our team of certified security experts is dedicated to providing a high level of service to our customers, ensuring their full satisfaction and exceeding their expectations.
Our Services
We offer a comprehensive range of security services designed to protect your property and give you peace of mind. Our services include Access Control, CCTV, Fire Alarm, and Intruder Alarm systems. We understand that every property is unique and deserves a tailor-made security solution. That's why we provide expert on-site free of charge security surveys to identify your specific needs and recommend the best security solutions.
Our Access Control systems enable you to control who accesses your property, with features such as key card access, biometric authentication, and entry and access control systems. Our CCTV systems, from renowned manufacturers like Hikvision and Samsung, provide round-the-clock protection, and our 24/7 CCTV monitoring option gives you an added layer of security. Our Fire Alarm systems, designed specifically for your premises, provide dependable and reliable protection against fire and smoke. Our Intruder Alarm systems, installed to the highest standards, offer additional features such as 24/7 monitoring and remote control capabilities.
Why Choose Us
At Capstan Security (Wessex) Ltd, we guarantee to not only meet but exceed your expectations. Our team is up for every job, managing projects with the skill and experience our clients have come to expect. We're proud of our reputation for providing quality services, exceptional efficiency, and the highest level of professionalism. Our customers are our top priority, and we strive to build long-term relationships with them.
Get in Touch
If you're looking for a reliable and trustworthy security partner, get in touch with us today. We'd be happy to discuss your security needs and provide a bespoke solution that meets your specific requirements.
Overview of Customer Experiences
Customer Care and Service
The majority of customers have praised the company's customer care and service, citing friendly and helpful staff, prompt responses to issues, and a professional approach. Many customers have expressed their appreciation for the company's quick resolution of problems and their willingness to listen to customer concerns.
Expertise and Quality of Work
Customers have also commended the company's level of expertise, noting that the work is done to a high standard and that the engineers are knowledgeable and efficient.
Negative Experience
One customer had a negative experience with the company, citing issues with the security system installed at their home. They reported that the system malfunctioned on multiple occasions, resulting in additional costs to repair and maintain. The customer expressed frustration with the company's response to their concerns and felt that they did not take responsibility for the issues.
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