Trust us to keep you warm and cozy all year round!
Hereford Gas Services is a reputable and trusted provider of heating services in Hereford. Our team of highly skilled and trained heating engineers is dedicated to providing top-notch services to our valued customers. We take pride in being Worcester Bosch accredited installers, offering up to 12-year warranties on selected boilers. Our impressive service catalogue includes all aspects of installation, maintenance, and repair of boilers, fireplaces, and all gas-related work.
Our Services
At Hereford Gas Services, we understand the importance of providing comprehensive services to our customers. That's why we offer a wide range of services, including boiler installations, central heating installations, LPG and natural gas services, gas fire servicing, landlord certificates, safety checks, and system updates. Our team of experts is also trained to provide boiler repairs and breakdowns, gas fire installations, fireplace installations, cooker and range installations, warm air units, and commercial and catering services.
Our Commitment
As a local, independent company, we are committed to choosing the brands and services that best meet our customers' needs. We believe in sustainable and renewable energy, which is why we cater to all needs, whether domestic or commercial. Our large team of heating engineers based in Hereford covers a wide local area, providing exceptional services to our customers. We are proud of our excellent reputation, built on years of dedication to providing top-quality services.
Why Choose Us
At Hereford Gas Services, we are proud of our achievements and the trust our customers have placed in us. We offer a free visual no-obligation survey, allowing our customers to make informed decisions about their heating needs. Our showroom in Mortimer Trading Centre is the only independent showroom in Hereford, displaying a wide range of gas fires and fireplaces. Our expert advisors are always available to provide guidance and advice on the best solutions for our customers.
Customer Feedback Summary
General Impression
The overall feedback from customers is positive, with most expressing satisfaction with the installation and maintenance services provided by the company. However, there are a few negative comments regarding punctuality and professionalism.
Positive Feedback
Customers praised the company for their professional and efficient service, friendly staff, and attention to detail. Some highlights include:
- Highly recommended for their excellent work and customer service.
- Praise for the engineers' neat and tidy work, making the installation process smooth and hassle-free.
- Appreciation for the staff's respect for customers' space and their ability to make the experience comfortable.
Negative Feedback
A few customers had issues with punctuality and professionalism, such as:
- One customer had a home visit booked, but the engineer did not turn up, and there was no phone call to inform of a new time.
- Another customer felt that the company lacked respect for potential new customers due to the same issue of a missed appointment without communication.
Conclusion
Overall, the feedback indicates that the company provides a high-quality service with friendly and efficient staff. However, there is room for improvement in terms of punctuality and communication to avoid negative experiences for customers.
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