Nestled in the heart of Lingfield, R&P Accident Repair Centre has been a trusted name in automotive repairs for over 15 years. We take pride in delivering exceptional car body repairs and outstanding customer service to clients across Copthorne, East Grinstead, Edenbridge, Godstone, Horley, and beyond.
Our Expertise
Our team of skilled technicians boasts over 15 years of experience in repairing all types of vehicles, from minor cosmetic damage to severe accident repairs. We utilise the latest technology and equipment to ensure precision and efficiency in every repair.
Our Services
We offer a comprehensive range of services covering:
- Car Body Repairs: From minor dents and scratches to complete body restoration.
- Accident Repairs: We handle all types of crashes, working with insurance companies to ensure a seamless process.
- Dent Repairs: Skilled technicians expertly repair all types of dents and creases.
- SMART Repairs: Advanced techniques restore paintwork to its original condition without paint application.
- Alloy Wheel Repair & Refurbishment: Restore your wheels to their pristine glory.
Professionalism & Transparency
At R&P, we believe in open communication and transparency. We provide clear estimates, timelines, and regular updates throughout the repair process. We are also proud to be affiliated with Audatex, an industry-leading estimating system that ensures accurate and efficient claims handling.
Customer Satisfaction
Our clients are at the heart of everything we do. We are committed to delivering exceptional customer service, including:
- Responsive communication and personalized attention
- Courtesy vehicles and local collection/drop-off services
- A dedicated project manager to ensure a smooth and seamless experience
- Quality workmanship guaranteed with a comprehensive service guarantee
Why Choose R&P Accident Repair Centre?
With a proven track record, skilled technicians, and a client-focused approach, R&P Accident Repair Centre is your trusted partner for all your automotive repair needs.
Overall Experience
The reviews provide a mixed bag of experiences with R&P, with some customers having a positive experience while others have had issues with their service.
Positive Aspects
Excellent Work and Customer Service
Several customers have praised R&P for their excellent work, professionalism, and friendly service. They have reported that the company has done a great job in repairing their vehicles, with some even stating that their car looks like new. The staff, including Josh Lang and Chris, have been commended for their helpfulness and professionalism.
Negative Aspects
Communication and Administration Issues
However, some customers have reported issues with communication and administration. One customer had problems with parking charges incurred while using a courtesy car, with the company sending the charge to the wrong email address and then expecting the customer to pay the increased fine. Another customer had issues with parts and repairs, including the use of third-party parts instead of original ones, and a broken towing eye cover that was not replaced as promised.
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