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Who We Are
At Smiths Estate Agents, we are committed to providing a professional and friendly service to our clients. With over 30 years of experience, our team, led by Nick, has extensive knowledge of the local housing market. Our aim is to provide a personalized service, tailored to meet the needs of each individual client. We pride ourselves on our honesty, support, and trust, which has earned us a reputation as one of the most trusted estate agents in Tamworth.
Our Services
We offer a comprehensive range of services to our clients, including buying, selling, renting, and letting properties. Our team is dedicated to providing a pro-active approach to selling, buying, and letting properties, ensuring that our clients receive the best possible service. Our services include:
- Property valuations: Our expert valuers will provide you with an accurate and unbiased valuation of your property.
- Property sales: We will work tirelessly to find the right buyer for your property, at the best possible price.
- Property letting: We offer a range of letting services, including managed tenancy and tenant find only.
- Property management: We can manage your property on your behalf, ensuring that it is well-maintained and that all necessary repairs are carried out.
Our Values
At Smiths Estate Agents, we are committed to upholding the highest standards of integrity, honesty, and professionalism. We believe in building long-term relationships with our clients, founded on trust, respect, and open communication. Our aim is to provide a personalized service, tailored to meet the needs of each individual client.
Why Choose Us
At Smiths Estate Agents, we are dedicated to providing a professional and friendly service to our clients. With over 30 years of experience, our team has extensive knowledge of the local housing market. We are committed to upholding the highest standards of integrity, honesty, and professionalism. Our aim is to provide a personalized service, tailored to meet the needs of each individual client.
Overview of Reviews
Poor Experience with Viewing and Offers
Some reviewers had a poor experience with viewings and offers. Jade Parr was stood up at a viewing, despite having confirmation in writing. Filip Ao had an offer rejected and was told it was their fault for not acting quickly enough.
Unprofessional Service
Reviewers also reported unprofessional service from the estate agents. Suzanne Chapman had a terrible experience with the Tamworth branch, citing infestation and asbestos in a rental property. Hanady Shamout was unhappy with the Loughborough branch, feeling pressured to use their mortgage advisor.
Positive Experiences
However, many reviewers had positive experiences with the estate agents. Miss Happy D., Windy, Anita Evans, Vik Maynard, David Rae, T. Cc, Alberto B., and Mike Ellis all reported helpful and professional service. They praised the staff for being friendly, efficient, and reliable.
Common Complaints
- Unreliable and unprofessional service
- Poor handling of viewings and offers
- Pressure to use in-house services
Common Praise
- Friendly and professional staff
- Efficient and helpful service
- Reliable and trustworthy agents
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